Protect yourself with a flu shot

Flu shot appointment scheduling begins on Mon 9/14. Call us at (206) 788-3700

Getting your flu shot is more important now than ever. Call 206.788.3700

The Washington State Department of Health strongly recommends everyone get vaccinated to avoid serious illness during the Covid-19 pandemic, as it is likely that both Covid-19 and the flu will be circulating at the same time. By getting the flu shot, you help keep our communities healthy because you are lowering the chance of exposure for the people around you, especially those who are unable to get the flu shot themselves.

Come to one of our One-Stop Flu Shot events

By appointment only at these locations:

  • Outside the ICHS Vision Clinic at International District Clinic
    • Day and time: Saturdays, 9 am-5 pm
    • Available dates: 9/19  │ 9/26  │ 10/3  │ 10/10
    • Phone number to schedule appointments: 206-788-3700
  • First floor of the Holly Park Clinic
    • Day and time: Saturdays, 9 am-5 pm
    • Available dates: 9/19  │ 9/26  │ 10/3  │ 10/10
    • Phone number to schedule appointments: 206-788-3500
  • Bellevue Clinic parking lot
    • Day and time: Saturdays, 9 am-1 pm
    • Available dates: 9/26  │ 10/3  │ 10/10
    • Phone number to schedule appointments: 425-373-3000
  • Shoreline Clinic
    • Day and time: Saturdays, 9 am-1 pm
    • Available dates: 9/26  │ 10/3  │ 10/10
    • Phone number to schedule appointments: 206-533-2600

SEE a primary care provider

Ask about getting a flu shot during your next visit or schedule a separate time to come in. New patients are always welcome.

We’re here to help make it safe and easy

No cost for kids and with most insurance

All children in Washington may receive flu vaccines, and other recommended vaccines, at no cost through age 18. Flu vaccine is a covered benefit provided at no cost every year through most insurance plans for adults over the age of 18, and is covered by Medicare part B.

Help if you’ve lost a job, or health insurance

We welcome all people, regardless of insurance status or income. If you do not have health insurance, we will help you determine if you qualify for a free or low cost plan, as well as your eligibility for our sliding fee discount and other free health programs and services. You will not be denied care if you are unable to pay.

Stay safe in our care

  • All patients and visitors are screened for symptoms and have their temperatures checked prior to entering our clinics.
  • Waiting time is cut down to minimize social contact. You will be moved quickly from check-in to exam room.
  • The number of guests is limited and our waiting rooms have been configured to ensure safe physical distancing.
  • All visitors are asked to wear a mask when they arrive. If you do not have a mask, one will be provided. Staff are masked at all times
  • Hand sanitizer is readily available throughout each clinic. Exam rooms are fully sanitized between visits. Common areas and high-touch spots are disinfected multiple times daily.

Feds award ICHS for care quality

International Community Health Services (ICHS) is among health centers nationwide to be recognized by the Department of Health and Human Services (HHS) and the Health Resources and Services Administration (HRSA) with quality improvement awards totaling more than $117 million.

The awards recognize the highest performing health centers as well as those that have made significant quality improvements from the previous year.

ICHS received a grant award of nearly $160,000 and was recognized as a Health Center Quality Leader for achieving the best overall clinical performance among all health centers. HRSA has named ICHS a Health Center Quality Leader every year since 2014.

ICHS was also awarded as a Clinical Quality Improver for demonstrating at least 15% improvement for each quality measure from the previous year. ICHS’s use of technology to help patients access high quality care and its team-based approach were also recognized with awards in the Advancing Health Information Technology and Patient Centered Medical Home Recognition categories.

Federally qualified health centers provide primary care services for underserved communities through funds from the HRSA Health Center Program. They deliver care to about one in 11 people nationwide who are low-income, uninsured or face obstacles to getting health care, HRSA Administrator Tom Engles said in a statement. “These awards will support health centers as they continue to be a primary medical home for communities around the country,” he said.

During the Covid-19 pandemic, health centers have been on the frontlines, providing more than 3 million tests, according to HHS. “These quality improvement awards support health centers across the country in delivering care to nearly 30 million people, providing a convenient source of quality care that has grown even more important during the Covid-19 pandemic,” said HHS Secretary Alex Azar. “These awards help ensure that all patients who visit a HRSA-funded health center continue to receive the highest quality of care, including access to Covid-19 testing and treatment.”

A full list of award recipients can be found here.

 

ICHS Lights up National Health Center Week

Lots to celebrate at an Aug. 10 staff appreciation event at the ICHS International District clinic.

 

International Community Health Services (ICHS) helped highlight the value of the nation’s health centers during National Health Center Week, an annual national celebration to raise public awareness and legislative support, held from Aug. 9 to 15.

Staff, patients and state lawmakers joined ICHS to observe this year’s theme, “Lighting the Way for Healthier Communities Today and in the Future,” which honored frontline providers, staff and patients who lost their lives during the COVID-19 pandemic.

In a series of virtual meetings with Rep. Adam Smith (D-WA9), Rep. Kim Schrier (D-WA8) and Rep. Suzan DelBene (D-WA1), ICHS CEO Teresita Batayola shared the innovative steps ICHS has taken to address the needs of the community in the face of extraordinary challenges. She underscored the urgent call for Congress to act to secure reauthorization of mandatory funding for community health centers by October.

“Our sustainability is being threatened as we bring great value,” said Batayola. “Community health centers are critical in ensuring access to health care and information, outreach and engagement. The pandemic has been challenging for everyone, but especially for people who have low incomes or have lost their jobs or health insurance.”

After King County emerged as an early epicenter of the health crisis in March, ICHS quickly responded with new models of care, including telehealth and in-home visits, prescription deliveries, drive-thru testing sites and testing targeted to specific populations. ICHS has also served as a strong voice in advocating against anti-Asian stigma and bias.

ICHS has struggled with PPE shortages and decreased demand for primary care and preventative services, as patients shelter at home and avoid in-person health visits out of fear. This has led to reduced revenue. An infusion of federal funding – both emergency and long-term – is critical if ICHS and the nation’s community health centers are to continue to meet need and demand.

“It’s a really important thing to have health care access for everyone,” said Beth Weitensteiner, assistant medical director at the ICHS Holly Park Clinic. Weitensteiner joined other ICHS staff members, patients and board members to express gratitude for ICHS and its promise of affordable health care in a series of YouTube videos celebrating National Health Center Week. “Clinics like ours are the clinics that are on the front line, making sure that everyone has affordable, good access to health care.”

An Aug. 10 panel discussion with Rep. Kim Schrier centered on keeping kids healthy during COVID-19 and the work of ICHS’s school-based health centers.
The ICHS leadership team showed its appreciation during an Aug. 12 virtual visit and discussion with Rep. Suzan DelBene.
On Aug. 12, Rep. Adam Smith joined ICHS CEO Teresita Batayola and other local health center leaders for a roundtable discussion of pandemic-related concerns.

 

National Health Center Week festivities also included staff appreciation lunches and patient appreciation events at ICHS’s full-service clinics in the International District, Holly Park, Bellevue and Shoreline. Check out highlights here on Flickr.

Free Rx delivery

ICHS has temporarily added a free pharmacy home delivery service for your added safety and convenience during the Covid-19 outbreak and the “Stay Home, Stay Healthy” order. Now, there is no need to wait in a pharmacy line or make an extra trip. Your prescriptions* and over-the-counter medications will be delivered, hassle-free within two business days.

New prescriptions

Getting a new prescription? Simply tell your ICHS provider you would like to sign up for home delivery.

Refills and transfers

Just call us to arrange home delivery for your next refill or after transferring your prescription from another pharmacy to ICHS.

For more information

Call your ICHS pharmacy location for help and questions about our Rx home delivery service:

International District Clinic: 206.788.3770
Holly Park Clinic: 206.788.3563
Shoreline Clinic: 206.533.2720

*Prescriptions must meet 340B eligibility. Excepting controlled prescriptions. For ICHS patients within King County.

Covid-19: Updates on ICHS care and services

The health and wellbeing of our patients, families and communities continue to be our No. 1 priority, even as COVID-19 creates uncertainty and different ways of doing things for all of us. We’re being agile and making changes to how we deliver care to ensure your safe and uninterrupted access to health services when you need them.

People with COVID-19 have had a wide range of symptoms that appear 2-14 days after exposure to the virus. Do you have symptoms such as coughing, shortness of breath or difficulty breathing? Do you have at least two of these symptoms: fever, chills, repeated shaking with chills, muscle pain, headache, sore throat, or a new loss of taste or smell? If yes, DO NOT visit an ICHS clinic. Click the CDC self-checker on the right and call us at (206) 788-3700 so ICHS nurses can direct you to the proper care and treatment.

Antibody testing, which looks for evidence of the body’s immune response to the virus, is not offered at ICHS. Current testing by the CDC and public health are for broad-based surveillance and research purposes only and not for individuals who want to know if they have been previously infected with COVID-19. At this time, many questions still remain regarding how antibody test results relate to immunity. Click here for more information.

Telehealth appointments

Drive-thru testing

Remote WIC services

Rx home delivery

Facts on COVID-19

The Washington State Department of Health has established a call center to address questions from the public. If you have questions about what is happening in Washington, how the virus is spread, and what to do if you have symptoms, please call 1 (800) 525-0127 and press #.

Here are a few important facts that public health wants to highlight, followed by their translations:

  • Most coronavirus illnesses are mild with fever and cough. A small percentage of people get severely ill with lung and breathing problems like pneumonia. Elderly people and people with underlying medical conditions are at highest risk for severe disease.
  • Wash hands often with soap and water for at least 20 seconds. If not available, use hand sanitizer.
  • Avoid touching your eyes, nose or mouth with unwashed hands.
  • Avoid contact with people who are sick.
  • Stay home while you are sick and stay at least 6 feet away from others.
  • Cover your mouth/nose with a tissue or sleeve when coughing or sneezing.
  • Wear a cloth mask which covers your mouth and nose, when outside your home.
  • Do not go to the emergency room if you think you have COVID-19. Emergency rooms need to serve those with the most critical needs. If you have difficulty breathing, call 911.

Stay Informed

Information is changing frequently. We recommend regularly checking out King County Department of Public Health’s website: www.kingcounty.gov/COVID or subscribing to the Public Health Insider blog for the most up to date information.

Community Health Plan of Washington put together this resource sheet for immigrants identifing resources that provide information about COVID-19, health care access, legal rights, financial assistance, social services, and employment information. While it is not an exhaustive list, it provides key links to information in one place.

Confronting Racial Bias and Harassment

Viruses don’t discriminate, and neither should we. For those who may or already have confronted bias or harassment, there are resources, including in some cities, ways to report to local law enforcement an incident of bias. Please check online for additional information. We encourage everyone to promote correct information about the coronavirus, its risk and transmission, and the importance of not stigmatizing a group based on background or country of origin.

You can help, please join us

ICHS and community health centers around the nation are facing critical supply shortages, staffing issues and funding challenges. Our work to ensure health care for all is more important now than ever. Please consider a gift to ICHS. Your generosity will help us set up COVID-19 testing sites, make sure local people and families facing hardship can access care, and provide lifesaving resources to protect our patients and clinical teams. Donate now

Register online for Drive-thru Covid-19 testing

Notice: ICHS COVID-19 testing has been cancelled on 9/18 due to wildfire smoke.

Each Friday, 10 am-2 pm, ICHS International District Clinic

You do not need to be an ICHS patient. Testing is prioritized if you are currently experiencing COVID-19 symptoms or have had contact with anyone who is Covid-19 positive. Ensure timely results. Click below to complete the online registration and make a drive thru testing appointment.

Call us at (206) 788-3700 to register if you need language assistance.

your appointment

You will be required to sign a consent form in the online registration. Please bring your photo ID and insurance card with you to your appointment. Wear a face covering and remain in your car. A health care provider will approach your car window to swab your nose. Translation is available if you need language assistance.

Getting your results

For more information

If you need assistance, call ICHS at (206) 788-3700. Translators are available to assist in multiple languages. ICHS is not an emergency medical facility and we are not providing COVID-19 treatment or antibody testing. We recommend regularly visiting King County Department of Public Health’s website for the most up-to-date public health information.

Remote WIC services, including food benefits

The ICHS Women, Infant and Children’s Nutrition Program (WIC) and services is now offering nutrition advice and food benefits remotely on a case-by-case basis to help reduce person-to-person transmission of Covid-19. The help, services and support we can provide include medical nutrition for high-risk patients of all ages and WIC nutrition services for women and children.

  • Phone consults with our medical nutrition team to help with dietary and lifestyle advice or nutrition education
  • Phone consults for pregnant women diagnosed with gestational diabetes through our maternity support services program
  • Phone breastfeeding support and help overcoming breastfeeding challenges from a board-certified lactation consultant

For more information

Call (206) 788-3700 x3548 or x3754. You can also contact a clinic directly:

ID clinic: (206) 788-3701 (Monday through Friday)
Holly Park clinic: (206) 788-3548 (Monday through Friday)
Shoreline clinic: (206) 533-2687 or 2689 (Tuesday and Wednesday)

 

 

 

ICHS Telehealth visits

Now you can see your doctor, dentist or mental health counselor through Telehealth.

A Telehealth visit is just like an in-person visit, but allows you to continue to receive primary and behavioral health care, or a dental consultation, while limiting person-to-person contact. It helps us all do our part to limit community transmission of Covid-19. You can schedule either a telephone visit or a virtual visit.

  • A telephone visit lets you share a conversation with your provider over a phone line.
  • A virtual visit takes place face-to-face through live video with your primary care clinician, dentist or behavioral health provider. A virtual visit requires an internet connection and a computer, tablet or smartphone equipped with a camera, microphone and speaker.

Sometimes, it may be necessary for you to be seen in the clinic. If your care team determines this is the best way to address your care, they will let you know. If you need language assistance, please let us know when you schedule your appointment.

Make a Telehealth Appointment

For more information, please call: 206.788.3700

Call 911 for medical emergencies
Telehealth is not for emergencies or potentially life-threatening medical conditions such as chest pain, severe shortness of breath, severe abdominal pain or headache. If you experience these symptoms call 911.

ICHS expands free legal services for patients

International Community Health Services (ICHS) and Eastside Legal Assistance Program (ELAP) today announced the expansion of a program that gives access to free legal services for ICHS patients. Low income patients referred from ICHS’s Shoreline Clinic can now meet with ELAP’s attorneys for free legal advice. The announcement follows the launch of similar services at the ICHS Bellevue Clinic in October 2018.

“We’ve seen a positive impact for patients at our Bellevue Clinic and we are thrilled to work with ELAP to bring the same to Shoreline,” said Kimo Hirayama, assistant medical director at the ICHS Shoreline Clinic. ”Many of our patients are immigrants or refugees who face unique challenges or vulnerable circumstances. In providing access to qualified legal experts, we hope to address issues that put families’ health at risk and threaten our communities.”

ELAP experts can help patients on a wide range of civil matters, including those related to public benefits, housing, education and employment, legal status and family law issues.

“The Medical-Legal Partnership was founded on the idea that the most effective health care services target health problems at the source,” said Dorothy Leggett, ELAP MLP staff attorney. “We know that legal issues are stressors that can negatively impact a patient’s health and the community’s wellbeing. By working alongside health care teams to help patients assert their legal rights, we hope to increase access to free civil legal aid and improve overall health outcomes.”

Services are available to qualifying King County residents who fall below 200% of the federal poverty level, which was $50,200 for a family of four in 2019. The health care teams at ICHS work closely with ELAP’s legal aid attorneys to identify patients who qualify. Referred patients will meet with an attorney for sessions that can be scheduled at either the ICHS Bellevue or Shoreline Clinic.

For more information about free legal help available to ICHS patients, please call 206-788-3700.