Covid-19: Updates on ICHS care and services

OPERATING HOURS: In an effort to help control the spread of COVID-19, the ICHS International District Dental Clinic is currently open for emergency care only. The ICHS Holly Park, Bellevue and Shoreline dental clinics will be temporarily closed from 3/28 to 4/25. In compliance with Gov. Jay Inslee’s Stay Home order, ICHS is extending the temporary closure of our vision clinic through 4/27.

The health and wellbeing of our patients, families and communities continue to be our No. 1 priority, even as Covid-19 creates uncertainty and different ways of doing things for all of us. We’re being agile and making changes to how we deliver care to ensure your safe and uninterrupted access to health services when you need them.

If you have symptoms such as coughing, difficulty breathing or a fever, or if you think you were exposed to the COVID-19 virus, do not visit an ICHS clinic. Call (206) 788-3700. ICHS nurses will talk through your symptoms and direct you to the proper care and treatment. ICHS follows Department of Health and CDC testing recommendations and protocols to focus on protecting the most vulnerable individuals, such as people with severe respiratory symptoms or who belong to a high risk group.

Drive-Thru Testing

Remote WIC Services

Telehealth appointments

Facts on COVID-19

The Washington State Department of Health has established a call center to address questions from the public. If you have questions about what is happening in Washington, how the virus is spread, and what to do if you have symptoms, please call 1 (800) 525-0127 and press #.

Here are a few important facts that public health wants to highlight, followed by their translations:

Stay Informed

Information is changing frequently. We recommend regularly checking out King County Department of Public Health’s website: www.kingcounty.gov/COVID or subscribing to the Public Health Insider blog for the most up to date information.

Confronting Racial Bias and Harassment

Viruses don’t discriminate, and neither should we. For those who may or already have confronted bias or harassment, there are resources, including in some cities, ways to report to local law enforcement an incident of bias. Please check online for additional information. We encourage everyone to promote correct information about the coronavirus, its risk and transmission, and the importance of not stigmatizing a group based on background or country of origin.

You can help, please join us

ICHS and community health centers around the nation are facing critical supply shortages, staffing issues and funding challenges. Our work to ensure health care for all is more important now than ever. Please consider a gift to ICHS. Your generosity will help us set up Covid-19 testing sites, make sure local people and families facing hardship can access care, and provide lifesaving resources to protect our patients and clinical teams.
Donate now

Drive-thru Covid-19 testing


We currently offer drive-up appointments to test for Covid-19 at two ICHS locations:

How it works

During your appointment, you will remain in your car. Interpretation will be available if you need language assistance. A health care provider will approach your car window to swab your nose and provide information on how to obtain test results.

Who will be tested?

Drive-thru testing is available by appointment only to all community members. You are not required to be an existing ICHS patient, but you are required to call ahead. Due to limited supply, testing is reserved for those currently experiencing Covid-19 symptoms – which include fever, cough, sore throat and shortness of breath. Once it is determined you should be tested, you will receive an appointment time.

______________

駕車檢測新冠病(Covid-19)服務

我們在兩個ICHS國際診所提供駕車檢測新冠病(Covid-19)預約服務。

ICHS華埠國際診所門前
週一至週五上午9點至下午5點
僅限預約:206.788.3700

ICHS岸線市國際診所停車場
週一至週五上午11點至下午3點
僅限預約:206.533.2600

檢測如何進行

在您的預約期間,您將在車中接受檢測。如果您需要,可以提供翻譯服務。檢測員將在您的車窗邊從您的鼻子提取檢測物,並告知您如何獲得測試結果的信息。

誰可以接受檢測?

駕車檢測服務接受社區人員的預約。您不需要是國際診所的病人,但需要您提前致電預約。由於測試工具有限,僅對已出現新冠病(Covid-19)症狀的人提供測試,新冠病狀包括發燒,咳嗽,喉嚨痛和呼吸急促。確定您可以接受測試後,您將可以預約時間前來檢測。

Remote WIC services, including food benefits

The ICHS Women, Infant and Children’s Nutrition Program (WIC) and services is now offering nutrition advice and food benefits remotely on a case-by-case basis to help reduce person-to-person transmission of Covid-19. The help, services and support we can provide, include medical nutrition for high-risk patients of all ages and WIC nutrition services for women and children.

  • Phone consults with our medical nutrition team to help with dietary and lifestyle advice or nutrition education
  • Phone consults for pregnant women diagnosed with gestational diabetes through our maternity support services program
  • Phone breastfeeding support and help overcoming breastfeeding challenges from a board-certified lactation consultant

For more information

Call 206.788.3700, x3548 or x3754

 

 

 

ICHS Telehealth visits

Telehealth appointments offer live video with a provider so you can continue to receive primary care while limiting your in-clinic visits and helping reduce person-to-person transmission of Covid-19. You will need internet access and a tablet, smart phone or computer that comes equipped with a camera, microphone and speaker. Telehealth appointments ensure timely care when you have a specific health concern, or you need a screening or wellness exam. If you need language assistance, please let us know when you schedule your appointment.

Make a telehealth appointment

For more information or to make a Telehealth appointment, please call: 206.788.3700

Call 911 for medical emergencies
Telehealth is not for emergencies or potentially life-threatening medical conditions such as chest pain, severe shortness of breath, severe abdominal pain or headache. If you experience these symptoms call 911.

ICHS expands free legal services for patients

International Community Health Services (ICHS) and Eastside Legal Assistance Program (ELAP) today announced the expansion of a program that gives access to free legal services for ICHS patients. Low income patients referred from ICHS’s Shoreline Clinic can now meet with ELAP’s attorneys for free legal advice. The announcement follows the launch of similar services at the ICHS Bellevue Clinic in October 2018.

“We’ve seen a positive impact for patients at our Bellevue Clinic and we are thrilled to work with ELAP to bring the same to Shoreline,” said Kimo Hirayama, assistant medical director at the ICHS Shoreline Clinic. ”Many of our patients are immigrants or refugees who face unique challenges or vulnerable circumstances. In providing access to qualified legal experts, we hope to address issues that put families’ health at risk and threaten our communities.”

ELAP experts can help patients on a wide range of civil matters, including those related to public benefits, housing, education and employment, legal status and family law issues.

“The Medical-Legal Partnership was founded on the idea that the most effective health care services target health problems at the source,” said Dorothy Leggett, ELAP MLP staff attorney. “We know that legal issues are stressors that can negatively impact a patient’s health and the community’s wellbeing. By working alongside health care teams to help patients assert their legal rights, we hope to increase access to free civil legal aid and improve overall health outcomes.”

Services are available to qualifying King County residents who fall below 200% of the federal poverty level, which was $50,200 for a family of four in 2019. The health care teams at ICHS work closely with ELAP’s legal aid attorneys to identify patients who qualify. Referred patients will meet with an attorney for sessions that can be scheduled at either the ICHS Bellevue or Shoreline Clinic.

For more information about free legal help available to ICHS patients, please call 206-788-3700.

$70K grant helps ICHS inspire a new generation of health care leaders

Program prepares youth of color for future careers while meeting workforce demand for culturally competent health care

A $70,000 grant from the Sheng-Yen Lu Foundation is helping International Community Health Services (ICHS) prepare youth from diverse backgrounds for a future in health care. This fall, ICHS launched the Building Leadership: Building Healthy Communities program at Seattle World School. The two-year partnership between Seattle World School and ICHS will give students hands-on experience and training in medicine, as it helps ICHS address a growing demand for culturally competent care.

“ICHS is committed to training the next generation of health care providers,” said Teresita Batayola, ICHS CEO. “What better way to do this than by partnering with our school-based health center. By supporting youth of color, we expand who has access to education and jobs in this sustainable and desirable field, as well as create new leaders who can provide transformative health care in their communities.”

The program combines classroom instruction with hands-on learning, job shadowing and mentorship. The Vietnamese Friendship Association will provide career counseling so students can apply for health care jobs and secondary education programs. Ninety-eight percent of Seattle World School students are immigrants or refugees, and 97% qualify for free or reduced lunch.

“While students at Seattle World School are extremely motivated to pursue their dreams, they may lack awareness of their options,” said Kate Ceronsky, nurse practitioner at ICHS and one of the program’s founders. “We are giving them tools for exploration, as well as a stepping stone for the future.”

Additional training programs at ICHS
Students 18 and over who complete the program can apply for additional ICHS professional training programs and opportunities that lead directly into a career in health care. For example, ICHS, in conjunction with Washington Association Community Health, offers a one-year registered Medical Assistant Apprenticeship, a full-time, paid position that combines formal instruction with on-the-job training. After completion, graduates take the Certified Clinical Medical Assistant (CCMA) exam to obtain state credentials. Apprentices are contracted with ICHS for an additional year after obtaining certification. ICHS plans to become a training site for a similar apprenticeship for dental assistants in 2020. Both programs help ICHS build a pipeline of qualified health professionals that reflect the communities in which it serves.

Closing a cultural gap in health care
According to the U.S. Bureau of Labor Statistics, health care will add 2.4 million new jobs and grow 18% from 2016 to 2026, more than any other occupational group. The agency says this projected growth is due to an aging population that is placing greater demand on services. As a result, many areas of the U.S. are experiencing a shortage in primary care physicians, registered nurses and other certified health workers.

This labor shortage is occurring as minorities continue to face health care disparities. Research suggests that medical providers who give patients culturally competent care — which respects a person’s heritage and values — often see improved patient outcomes.

“In increasing the numbers and diversity of qualified health professionals, ICHS is helping close persistent cultural gaps to create more vibrant communities that benefit us all,” said Batayola.

National Health Center Week 2019: Rooted in communities

International Community Health Services (ICHS) celebrated National Health Center Week from Aug. 4-10. This year’s theme was “Rooted in Communities,” as part of a nationwide campaign highlighting health centers’ success helping people and communities stay healthy and thrive.

We celebrated with our patients, partners and community members at each of our four full-service clinic locations in Seattle, Bellevue and Shoreline.

As well as with employee appreciation events.

The Bellevue Clinic also hosted a tree-planting and clothing drive that resulted in more than 200 winter clothing items being donated to the Children’s Hospital Bargain Boutique and Acres of Diamonds.

Thank you to all who made this year’s National Health Center Week a success! Click here to see more photos.

HBCW in D.C. to advocate for hepatitis b-related care

The Hepatitis B Coalition of Washington (HBCW), which is sponsored by International Community Health Services (ICHS), participated in the World Hepatitis B Day summit held from July 23 to 25 in Washington, D.C. The summit focused on innovative strategies for education, testing and linkage to care, as well as on national and global efforts to eliminate hepatitis b.

The trip was highlighted with a visit to the offices of U.S. Senator Patty Murray (D., Wash.) and Rep. Adam Smith (D., Wash.). Coalition members discussed how hepatitis B continues to impact communities and asked elected officials to join the Hepatitis B Caucus and support HR3016, known as the “Liver Act.” The legislation would authorize $100 million over five years for liver cancer prevention and awareness grants at the Centers for Disease Control and Prevention, and $45 million for hepatitis B and liver cancer research at the National Institutes of Health.

ICHS PACE at Legacy House: Now accepting applications

International Community Health Services (ICHS) is now accepting participants into its new Program of All-Inclusive Care for the Elderly (PACE) at Legacy House. PACE services allow patients to “age in place,” meaning they can stay in their homes as they grow older instead of living at a nursing home. A team of doctors, therapists and specialists work together to provide and manage care, most or all of which is provided at the PACE center or at home. Transportation to and from ICHS PACE at Legacy House is also included.

“PACE is team based,” said Dr. Ric Troyer, ICHS PACE medical director. “The team talks together about patients and their concerns. A team-crafted care plan that is individualized is a much more robust way to take care of a person to help them meet their goals. The beauty of PACE is that it is inclusive of medical, social and long-term care services.”

PACE is geared specifically for people who are nursing-home eligible, having difficulty staying independent and need assistance with their daily function or activities. It is open to seniors age 55 with disabilities, or those age 65 or older, who reside in the PACE service area and are able to live safely in the community with PACE services. There are no costs or out-of-pocket expenses for Medicare and Medicaid-eligible participants. The first step is meeting with an enrollment specialist.

“You’ll complete paperwork and we’ll talk about the program and if it fits your needs. After that, we’ll arrange for a home visit to determine if modifications at home need to be made,” said Dr. Troyer. “The entire interdisciplinary team meets as a group to determine if you can safely live in the community, including the number of caregiving hours, when you will come into the center and if you need durable medical equipment.”

Preparing for a silver wave
ICHS took over the operation of Legacy House, a 75-room assisted living facility, from the Seattle Chinatown International District Preservation and Development Authority (SCIDpda) earlier this year. The facility is the center for the ICHS Healthy Aging and Wellness program, which manages PACE along with the assisted living center, an adult day care program and daily meal program at the Bush Asia Center.

“It’s been exciting to bring the two organizations together,” said Dr. Troyer. “ICHS’s medical expertise has enhanced the great programs already in place at Legacy House, as well as creates new opportunities to increase services.”

ICHS is helping Washington state prepare for an upcoming “silver tsunami” as the population becomes older and more racially and culturally diverse. The U.S. Census estimates nearly 25% of King County’s total population will be 65 years or older by 2040 — up from about 18%. ICHS plans to meet the area’s needs for affordable and culturally competent senior health services by establishing additional PACE programs. These include AiPACE, a new non-profit organization that partners Kin On and ICHS to open a $20 million PACE center in North Beacon Hill.

“ICHS is stepping up to serve the needs of a multicultural and aging population,” said Teresita Batayola, ICHS CEO. “We recognize the best way to care for people is to consider their full spectrum of needs, and especially for services to be delivered in a culturally and linguistically competent way.”

 For more information about enrolling in ICHS PACE at Legacy House, call: 206.462.7100.