Free Rx delivery

ICHS has temporarily added a free pharmacy home delivery service for your added safety and convenience during the Covid-19 outbreak and the “Stay Home, Stay Healthy” order. Now, there is no need to wait in a pharmacy line or make an extra trip. Your prescriptions* and over-the-counter medications will be delivered, hassle-free within two business days.

New prescriptions

Getting a new prescription? Simply tell your ICHS provider you would like to sign up for home delivery.

Refills and transfers

Just call us to arrange home delivery for your next refill or after transferring your prescription from another pharmacy to ICHS.

For more information

Call your ICHS pharmacy location for help and questions about our Rx home delivery service:

International District Clinic: 206.788.3770
Holly Park Clinic: 206.788.3563
Shoreline Clinic: 206.533.2720

*Prescriptions must meet 340B eligibility. Excepting controlled prescriptions. For ICHS patients within King County.

Covid-19: Updates on ICHS care and services

The health and wellbeing of our patients, families and communities continue to be our No. 1 priority, even as COVID-19 creates uncertainty and different ways of doing things for all of us. We’re being agile and making changes to how we deliver care to ensure your safe and uninterrupted access to health services when you need them.

People with COVID-19 have had a wide range of symptoms that appear 2-14 days after exposure to the virus. Do you have symptoms such as coughing, shortness of breath or difficulty breathing? Do you have at least two of these symptoms: fever, chills, repeated shaking with chills, muscle pain, headache, sore throat, or a new loss of taste or smell? If yes, DO NOT visit an ICHS clinic. Click the CDC self-checker on the right and call us at (206) 788-3700 so ICHS nurses can direct you to the proper care and treatment.

Antibody testing, which looks for evidence of the body’s immune response to the virus, is not offered at ICHS. Current testing by the CDC and public health are for broad-based surveillance and research purposes only and not for individuals who want to know if they have been previously infected with COVID-19. At this time, many questions still remain regarding how antibody test results relate to immunity. Click here for more information.

Telehealth appointments

Drive-thru testing

Remote WIC services

Rx home delivery

Facts on COVID-19

The Washington State Department of Health has established a call center to address questions from the public. If you have questions about what is happening in Washington, how the virus is spread, and what to do if you have symptoms, please call 1 (800) 525-0127 and press #.

Here are a few important facts that public health wants to highlight, followed by their translations:

  • Most coronavirus illnesses are mild with fever and cough. A small percentage of people get severely ill with lung and breathing problems like pneumonia. Elderly people and people with underlying medical conditions are at highest risk for severe disease.
  • Wash hands often with soap and water for at least 20 seconds. If not available, use hand sanitizer.
  • Avoid touching your eyes, nose or mouth with unwashed hands.
  • Avoid contact with people who are sick.
  • Stay home while you are sick and stay at least 6 feet away from others.
  • Cover your mouth/nose with a tissue or sleeve when coughing or sneezing.
  • Wear a cloth mask which covers your mouth and nose, when outside your home.
  • Do not go to the emergency room if you think you have COVID-19. Emergency rooms need to serve those with the most critical needs. If you have difficulty breathing, call 911.

Stay Informed

Information is changing frequently. We recommend regularly checking out King County Department of Public Health’s website: www.kingcounty.gov/COVID or subscribing to the Public Health Insider blog for the most up to date information.

Community Health Plan of Washington put together this resource sheet for immigrants identifing resources that provide information about COVID-19, health care access, legal rights, financial assistance, social services, and employment information. While it is not an exhaustive list, it provides key links to information in one place.

Confronting Racial Bias and Harassment

Viruses don’t discriminate, and neither should we. For those who may or already have confronted bias or harassment, there are resources, including in some cities, ways to report to local law enforcement an incident of bias. Please check online for additional information. We encourage everyone to promote correct information about the coronavirus, its risk and transmission, and the importance of not stigmatizing a group based on background or country of origin.

You can help, please join us

ICHS and community health centers around the nation are facing critical supply shortages, staffing issues and funding challenges. Our work to ensure health care for all is more important now than ever. Please consider a gift to ICHS. Your generosity will help us set up COVID-19 testing sites, make sure local people and families facing hardship can access care, and provide lifesaving resources to protect our patients and clinical teams. Donate now

Drive-thru Covid-19 testing

As of 6/22/2020, drive-up Covid-19 testing is no longer offered at ICHS clinics.

 

Please Note: As of 6/22/2020, ICHS is no longer offering drive-up Covid-19 testing at our clinics due to changes in our clinic operations.

covid-19 testing options

Click here for a full list of King County testing sites that are open to all, regardless of income, immigration status or health insurance. Language interpretation services are available at all locations at no cost.

For more information please call the King County COVID-19 Call Center (open 7 days a week, 8 AM – 7 PM), at 206-477-3977 or visit the COVID-19 testing page of King County Public Health.

who should be tested?

Seattle and King County is now recommending that anyone who has COVID-19 symptoms or close contact with someone who has COVID-19 be tested right away. Testing as soon as possible after symptoms appear is important to prevent COVID-19 from spreading to family, friends, and the community.

ichs patients

COVID-19 Testing is available through one of our clinics, please call us at (206) 788-3700 for more information.

Remote WIC services, including food benefits

The ICHS Women, Infant and Children’s Nutrition Program (WIC) and services is now offering nutrition advice and food benefits remotely on a case-by-case basis to help reduce person-to-person transmission of Covid-19. The help, services and support we can provide include medical nutrition for high-risk patients of all ages and WIC nutrition services for women and children.

  • Phone consults with our medical nutrition team to help with dietary and lifestyle advice or nutrition education
  • Phone consults for pregnant women diagnosed with gestational diabetes through our maternity support services program
  • Phone breastfeeding support and help overcoming breastfeeding challenges from a board-certified lactation consultant

For more information

Call (206) 788-3700 x3548 or x3754. You can also contact a clinic directly:

ID clinic: (206) 788-3701 (Monday through Friday)
Holly Park clinic: (206) 788-3548 (Monday through Friday)
Shoreline clinic: (206) 533-2687 or 2689 (Tuesday and Wednesday)

 

 

 

ICHS Telehealth visits

Now you can see your doctor, dentist or mental health counselor through Telehealth.

A Telehealth visit is just like an in-person visit, but allows you to continue to receive primary and behavioral health care, or a dental consultation, while limiting person-to-person contact. It helps us all do our part to limit community transmission of Covid-19. You can schedule either a telephone visit or a virtual visit.

  • A telephone visit lets you share a conversation with your provider over a phone line.
  • A virtual visit takes place face-to-face through live video with your primary care clinician, dentist or behavioral health provider. A virtual visit requires an internet connection and a computer, tablet or smartphone equipped with a camera, microphone and speaker.

Sometimes, it may be necessary for you to be seen in the clinic. If your care team determines this is the best way to address your care, they will let you know. If you need language assistance, please let us know when you schedule your appointment.

Make a Telehealth Appointment

For more information, please call: 206.788.3700

Call 911 for medical emergencies
Telehealth is not for emergencies or potentially life-threatening medical conditions such as chest pain, severe shortness of breath, severe abdominal pain or headache. If you experience these symptoms call 911.

ICHS expands free legal services for patients

International Community Health Services (ICHS) and Eastside Legal Assistance Program (ELAP) today announced the expansion of a program that gives access to free legal services for ICHS patients. Low income patients referred from ICHS’s Shoreline Clinic can now meet with ELAP’s attorneys for free legal advice. The announcement follows the launch of similar services at the ICHS Bellevue Clinic in October 2018.

“We’ve seen a positive impact for patients at our Bellevue Clinic and we are thrilled to work with ELAP to bring the same to Shoreline,” said Kimo Hirayama, assistant medical director at the ICHS Shoreline Clinic. ”Many of our patients are immigrants or refugees who face unique challenges or vulnerable circumstances. In providing access to qualified legal experts, we hope to address issues that put families’ health at risk and threaten our communities.”

ELAP experts can help patients on a wide range of civil matters, including those related to public benefits, housing, education and employment, legal status and family law issues.

“The Medical-Legal Partnership was founded on the idea that the most effective health care services target health problems at the source,” said Dorothy Leggett, ELAP MLP staff attorney. “We know that legal issues are stressors that can negatively impact a patient’s health and the community’s wellbeing. By working alongside health care teams to help patients assert their legal rights, we hope to increase access to free civil legal aid and improve overall health outcomes.”

Services are available to qualifying King County residents who fall below 200% of the federal poverty level, which was $50,200 for a family of four in 2019. The health care teams at ICHS work closely with ELAP’s legal aid attorneys to identify patients who qualify. Referred patients will meet with an attorney for sessions that can be scheduled at either the ICHS Bellevue or Shoreline Clinic.

For more information about free legal help available to ICHS patients, please call 206-788-3700.

$70K grant helps ICHS inspire a new generation of health care leaders

Program prepares youth of color for future careers while meeting workforce demand for culturally competent health care

A $70,000 grant from the Sheng-Yen Lu Foundation is helping International Community Health Services (ICHS) prepare youth from diverse backgrounds for a future in health care. This fall, ICHS launched the Building Leadership: Building Healthy Communities program at Seattle World School. The two-year partnership between Seattle World School and ICHS will give students hands-on experience and training in medicine, as it helps ICHS address a growing demand for culturally competent care.

“ICHS is committed to training the next generation of health care providers,” said Teresita Batayola, ICHS CEO. “What better way to do this than by partnering with our school-based health center. By supporting youth of color, we expand who has access to education and jobs in this sustainable and desirable field, as well as create new leaders who can provide transformative health care in their communities.”

The program combines classroom instruction with hands-on learning, job shadowing and mentorship. The Vietnamese Friendship Association will provide career counseling so students can apply for health care jobs and secondary education programs. Ninety-eight percent of Seattle World School students are immigrants or refugees, and 97% qualify for free or reduced lunch.

“While students at Seattle World School are extremely motivated to pursue their dreams, they may lack awareness of their options,” said Kate Ceronsky, nurse practitioner at ICHS and one of the program’s founders. “We are giving them tools for exploration, as well as a stepping stone for the future.”

Additional training programs at ICHS
Students 18 and over who complete the program can apply for additional ICHS professional training programs and opportunities that lead directly into a career in health care. For example, ICHS, in conjunction with Washington Association Community Health, offers a one-year registered Medical Assistant Apprenticeship, a full-time, paid position that combines formal instruction with on-the-job training. After completion, graduates take the Certified Clinical Medical Assistant (CCMA) exam to obtain state credentials. Apprentices are contracted with ICHS for an additional year after obtaining certification. ICHS plans to become a training site for a similar apprenticeship for dental assistants in 2020. Both programs help ICHS build a pipeline of qualified health professionals that reflect the communities in which it serves.

Closing a cultural gap in health care
According to the U.S. Bureau of Labor Statistics, health care will add 2.4 million new jobs and grow 18% from 2016 to 2026, more than any other occupational group. The agency says this projected growth is due to an aging population that is placing greater demand on services. As a result, many areas of the U.S. are experiencing a shortage in primary care physicians, registered nurses and other certified health workers.

This labor shortage is occurring as minorities continue to face health care disparities. Research suggests that medical providers who give patients culturally competent care — which respects a person’s heritage and values — often see improved patient outcomes.

“In increasing the numbers and diversity of qualified health professionals, ICHS is helping close persistent cultural gaps to create more vibrant communities that benefit us all,” said Batayola.

National Health Center Week 2019: Rooted in communities

International Community Health Services (ICHS) celebrated National Health Center Week from Aug. 4-10. This year’s theme was “Rooted in Communities,” as part of a nationwide campaign highlighting health centers’ success helping people and communities stay healthy and thrive.

We celebrated with our patients, partners and community members at each of our four full-service clinic locations in Seattle, Bellevue and Shoreline.

As well as with employee appreciation events.

The Bellevue Clinic also hosted a tree-planting and clothing drive that resulted in more than 200 winter clothing items being donated to the Children’s Hospital Bargain Boutique and Acres of Diamonds.

Thank you to all who made this year’s National Health Center Week a success! Click here to see more photos.

HBCW in D.C. to advocate for hepatitis b-related care

The Hepatitis B Coalition of Washington (HBCW), which is sponsored by International Community Health Services (ICHS), participated in the World Hepatitis B Day summit held from July 23 to 25 in Washington, D.C. The summit focused on innovative strategies for education, testing and linkage to care, as well as on national and global efforts to eliminate hepatitis b.

The trip was highlighted with a visit to the offices of U.S. Senator Patty Murray (D., Wash.) and Rep. Adam Smith (D., Wash.). Coalition members discussed how hepatitis B continues to impact communities and asked elected officials to join the Hepatitis B Caucus and support HR3016, known as the “Liver Act.” The legislation would authorize $100 million over five years for liver cancer prevention and awareness grants at the Centers for Disease Control and Prevention, and $45 million for hepatitis B and liver cancer research at the National Institutes of Health.