ICHS has temporarily added a free pharmacy home delivery service for your added safety and convenience during the Covid-19 outbreak and the “Stay Home, Stay Healthy” order. Now, there is no need to wait in a pharmacy line or make an extra trip. Your prescriptions* and over-the-counter medications will be delivered, hassle-free within two business days.
Getting a new prescription? Simply tell your ICHS provider you would like to sign up for home delivery.
Refills and transfers
Just call us to arrange home delivery for your next refill or after transferring your prescription from another pharmacy to ICHS.
For more information
Call your ICHS pharmacy location for help and questions about our Rx home delivery service:
International District Clinic: 206.788.3770 Holly Park Clinic: 206.788.3563 Shoreline Clinic: 206.533.2720
*Prescriptions must meet 340B eligibility. Excepting controlled prescriptions. For ICHS patients within King County.
OPERATING HOURS: In an effort to help control the spread of COVID-19, the ICHS International District Dental Clinic is currently open for emergency care only. The ICHS Holly Park, Bellevue and Shoreline dental clinics will be temporarily closed from 3/28 to 4/25. In compliance with Gov. Jay Inslee’s Stay Home order, ICHS is extending the temporary closure of our vision clinic through 4/27.
The health and wellbeing of our patients, families and communities continue to be our No. 1 priority, even as Covid-19 creates uncertainty and different ways of doing things for all of us. We’re being agile and making changes to how we deliver care to ensure your safe and uninterrupted access to health services when you need them.
If you have symptoms such as coughing, difficulty breathing or a fever, or if you think you were exposed to the COVID-19 virus, do not visit an ICHS clinic. Call (206) 788-3700. ICHS nurses will talk through your symptoms and direct you to the proper care and treatment. ICHS follows Department of Health and CDC testing recommendations and protocols to focus on protecting the most vulnerable individuals, such as people with severe respiratory symptoms or who belong to a high risk group.
The Washington State Department of Health has established a call center to address questions from the public. If you have questions about what is happening in Washington, how the virus is spread, and what to do if you have symptoms, please call 1 (800) 525-0127 and press #.
Here are a few important facts that public health wants to highlight, followed by their translations:
The most important issue right now is to spread messages of calm that include facts. Panic will make this issue much worse.
The vast majority of the illnesses around the world are mild, with fever and cough. A much smaller percentage of cases are severe and involve pneumonia, particularly in elderly people and people with underlying medical conditions.
Wash hands often with soap and water. Wash your hands for at least 20 seconds. If not available, use hand sanitizer.
Avoid touching your eyes, nose or mouth with unwashed hands.
Avoid contact with people who are sick.
Stay home while you are sick and avoid close contact with others.
Cover your mouth/nose with a tissue or sleeve when coughing or sneezing.
Do not go to the emergency room if you think you have COVID-19. Emergency medical services need to serve the most critical needs first.
Currently, there are no vaccines available to prevent novel coronavirus infections.
Information is changing frequently. We recommend regularly checking out King County Department of Public Health’s website: www.kingcounty.gov/COVID or subscribing to the Public Health Insider blog for the most up to date information.
Confronting Racial Bias and Harassment
Viruses don’t discriminate, and neither should we. For those who may or already have confronted bias or harassment, there are resources, including in some cities, ways to report to local law enforcement an incident of bias. Please check online for additional information. We encourage everyone to promote correct information about the coronavirus, its risk and transmission, and the importance of not stigmatizing a group based on background or country of origin.
You can help, please join us
ICHS and community health centers around the nation are facing critical supply shortages, staffing issues and funding challenges. Our work to ensure health care for all is more important now than ever. Please consider a gift to ICHS. Your generosity will help us set up Covid-19 testing sites, make sure local people and families facing hardship can access care, and provide lifesaving resources to protect our patients and clinical teams. Donate now
Within the parking area of the ICHS Shoreline Clinic Monday through Friday; from 11 am to 3 pm By appointment only: 206.533.2600
How it works
During your appointment, you will remain in your car. Interpretation will be available if you need language assistance. A health care provider will approach your car window to swab your nose and provide information on how to obtain test results.
Who will be tested?
Drive-thru testing is available by appointment only to all community members. You are not required to be an existing ICHS patient, but you are required to call ahead. Due to limited supply, testing is reserved for those currently experiencing Covid-19 symptoms – which include fever, cough, sore throat and shortness of breath. Once it is determined you should be tested, you will receive an appointment time.
The ICHS Women, Infant and Children’s Nutrition Program (WIC) and services is now offering nutrition advice and food benefits remotely on a case-by-case basis to help reduce person-to-person transmission of Covid-19. The help, services and support we can provide, include medical nutrition for high-risk patients of all ages and WIC nutrition services for women and children.
Phone consults with our medical nutrition team to help with dietary and lifestyle advice or nutrition education
Phone consults for pregnant women diagnosed with gestational diabetes through our maternity support services program
Phone breastfeeding support and help overcoming breastfeeding challenges from a board-certified lactation consultant
Telehealth appointments offer live video with a provider so you can continue to receive primary care while limiting your in-clinic visits and helping reduce person-to-person transmission of Covid-19. You will need internet access and a tablet, smart phone or computer that comes equipped with a camera, microphone and speaker. Telehealth appointments ensure timely care when you have a specific health concern, or you need a screening or wellness exam. If you need language assistance, please let us know when you schedule your appointment.
Make a telehealth appointment
For more information or to make a Telehealth appointment, please call: 206.788.3700
Call 911 for medical emergencies Telehealth is not for emergencies or potentially life-threatening medical conditions such as chest pain, severe shortness of breath, severe abdominal pain or headache. If you experience these symptoms call 911.
One of the key topics of discussion was how community health service providers are faring amid the outbreak. ICHS has been proactively working with public health officials in Public Health — Seattle & King County and staff of the County Executive and Seattle Mayor’s office to coordinate its response and to educate the public on personal hygiene and social distancing to decrease the risk of transmission.
“Local and state health workers across Washington are working around the clock to combat the coronavirus outbreak and I thank them for their lifesaving efforts,” said Rep. Smith.
Community leaders also discussed concerns regarding the impact on Asian-owned businesses and workers, as well as more vulnerable members of the community, such as the elderly. They reported an increase in anti-Asian bias and xenophobia, and shared suggestions on how the congressman and others in government could offer their support and additional resources.
“It is critical that members of the community follow guidance of health experts and avoid misinformation about coronavirus,” said. Rep. Smith. “Misinformation has led to the stigmatization of those of Asian descent based on fear and xenophobia – this is a danger to the wellbeing of our communities and to public health. We must remain unified and vigilant at this critical time to combat this epidemic and to uphold our resilient and diverse communities. I applaud ICHS, ACRS, Kin On, and other community partners for their dedication to protecting the health and wellbeing of all of our community members.”
“We appreciate Congressman Adam Smith’s longtime support – he is a strong ally as we work to address the challenges of the Covid-19 outbreak together,” said Batayola. “His visit today offered a valuable chance to discuss his impact and how we can work collectively to keep our local community members safe and healthy, and help reduce the misinformed racist stigma against Asian Americans.”
Governor Jay Inslee visited the International District clinic of International Community Health Services on Tuesday, March 3, to meet with ICHS leadership and held a press conference on the state’s efforts to address the Covid-19 (coronavirus) outbreak.
During the press conference, Governor Inslee and State Health Officer Dr. Kathy Lofy reiterated the importance of being vigilant about washing hands and staying home if you become sick. “We are all in this together,” he said. “We are all potential subjects and we all got to pull together on this issue.”
Inslee’s tour, scheduled before the spread of Covid-19, was originally planned to discuss barriers to health care coverage and the state’s efforts to expand coverage with Cascade Care, the nation’s first public option for health insurance. ICHS CEO Teresita Batayola and her leadership team discussed with Inslee concerns about ICHS patients’ health care access in the wake of federal rules targeting immigrants and refugees.
Immigrant and refugee community leaders and organizations urge everyone to know the facts about the coronavirus, not to stigmatize individuals and families from particular groups, and to speak out against bias and harassment.
After the international news broke about the coronavirus and Washington’s first case confirmed on January 21, immigrant and refugee community leaders and organizations have noticed an alarming increase in bias and harassment against our Asian American communities. We are deeply concerned about the adverse impact and ask everyone to have accurate information about the coronavirus, including what are the appropriate precautions to take to prevent the illness.
Reliable and factual information is available online from our local and state public health officials and from the CDC (Centers for Disease Control and Prevention). Currently, there is no threat of a coronavirus outbreak in Washington state and King County. We are encouraging everyone to practice preventative measures, like those for the common flu or a cold that includes proper handwashing with soap and water and covering your cough or sneeze in your elbow. If you are ill, stay home and seek healthcare.
For those who may or already have confronted bias or harassment, there are resources, including in some cities, ways to report to local law enforcement an incident of bias. Please check online for additional information. We encourage everyone to promote correct information about the coronavirus, its risk and transmission, and the importance of not stigmatizing a group based on background or country of origin.
ICHS is pleased to announce that we have changed our electronic health records system to provide you with a better care experience. This new system will make it easier for you to access information and interact with your ICHS care team with a new online patient portal called MyChart®.
Effective immediately, MyChart gives you online access to your health records, from wherever you are. You can view test results, medications and immunizations, allergies and your medical history. You can access and coordinate care among different providers, as well as send and receive messages from your care team.
MyChart replaces the ICHS Patient Portal. If you currently have an ICHS Patient Portal account, you will need to request a new MyChart login and password.
To access MyChart for the first time, please visit any of our locations and request an invitation and a PIN will be provided to you.