Covid-19: Updates on ICHS care and services

The health and wellbeing of our patients, families and communities continue to be our No. 1 priority, even as COVID-19 creates uncertainty and different ways of doing things for all of us. We’re being agile and making changes to how we deliver care to ensure your safe and uninterrupted access to health services when you need them.

People with COVID-19 have had a wide range of symptoms that appear 2-14 days after exposure to the virus. Do you have symptoms such as coughing, shortness of breath or difficulty breathing? Do you have at least two of these symptoms: fever, chills, repeated shaking with chills, muscle pain, headache, sore throat, or a new loss of taste or smell? If yes, DO NOT visit an ICHS clinic. Click the CDC self-checker on the right and call us at (206) 788-3700 so ICHS nurses can direct you to the proper care and treatment.

Antibody testing, which looks for evidence of the body’s immune response to the virus, is not offered at ICHS. Current testing by the CDC and public health are for broad-based surveillance and research purposes only and not for individuals who want to know if they have been previously infected with COVID-19. At this time, many questions still remain regarding how antibody test results relate to immunity. Click here for more information.

Telehealth appointments

Drive-thru testing

Remote WIC services

Rx home delivery

Facts on COVID-19

The Washington State Department of Health has established a call center to address questions from the public. If you have questions about what is happening in Washington, how the virus is spread, and what to do if you have symptoms, please call 1 (800) 525-0127 and press #.

Here are a few important facts that public health wants to highlight, followed by their translations:

  • Most coronavirus illnesses are mild with fever and cough. A small percentage of people get severely ill with lung and breathing problems like pneumonia. Elderly people and people with underlying medical conditions are at highest risk for severe disease.
  • Wash hands often with soap and water for at least 20 seconds. If not available, use hand sanitizer.
  • Avoid touching your eyes, nose or mouth with unwashed hands.
  • Avoid contact with people who are sick.
  • Stay home while you are sick and stay at least 6 feet away from others.
  • Cover your mouth/nose with a tissue or sleeve when coughing or sneezing.
  • Wear a cloth mask which covers your mouth and nose, when outside your home.
  • Do not go to the emergency room if you think you have COVID-19. Emergency rooms need to serve those with the most critical needs. If you have difficulty breathing, call 911.

Stay Informed

Information is changing frequently. We recommend regularly checking out King County Department of Public Health’s website: www.kingcounty.gov/COVID or subscribing to the Public Health Insider blog for the most up to date information.

Community Health Plan of Washington put together this resource sheet for immigrants identifing resources that provide information about COVID-19, health care access, legal rights, financial assistance, social services, and employment information. While it is not an exhaustive list, it provides key links to information in one place.

Confronting Racial Bias and Harassment

Viruses don’t discriminate, and neither should we. For those who may or already have confronted bias or harassment, there are resources, including in some cities, ways to report to local law enforcement an incident of bias. Please check online for additional information. We encourage everyone to promote correct information about the coronavirus, its risk and transmission, and the importance of not stigmatizing a group based on background or country of origin.

You can help, please join us

ICHS and community health centers around the nation are facing critical supply shortages, staffing issues and funding challenges. Our work to ensure health care for all is more important now than ever. Please consider a gift to ICHS. Your generosity will help us set up COVID-19 testing sites, make sure local people and families facing hardship can access care, and provide lifesaving resources to protect our patients and clinical teams. Donate now