Gov. Jay Inslee names ICHS winner of the 2015 Warren Featherstone Reid Award for Excellence in Health Care

Warren Featherstone Reid Award Letter

Gov. Jay Inslee has named International Community Health Services (ICHS) winner of the 2015 Warren Featherstone Reid Award for Excellence in Health Care.


The annual award, which was established by the state legislature in 1994, identifies and honors health care providers and facilities in Washington state who exhibit exceptional quality and value in the delivery of health services. The award is named after Warren Featherstone Reid, former aide to then-U.S. Senator Warren G. Magnuson and former Washington state Board of Health chairman, whose special interest was health policy.


“From its beginning in 1973 as a small, storefront clinic in Seattle’s International District to today, ICHS has worked to provide culturally and linguistically appropriate health services to Asian Pacific Islanders. Your mission has become a reality, with ICHS offering a variety of services – medical, dental, behavioral health, and pharmacy – to more than 20,000 patients speaking close to 50 languages. This access to care for an underserved population in our state exemplifies the very spirit of this award,” Gov. Inslee wrote in a letter announcing the award for ICHS.


“It’s a very well deserved recognition from the state and I am very pleased to be a part of it,” said Martha Choe, former Seattle City Councilmember and former Chief Administrative Officer of the Bill and Melinda Gates Foundation, who nominated ICHS for the award. “ICHS has a long history of service in our community and continues to be an important health care resource for many of our neighbors.”


ICHS CEO Teresita Batayola said: “We are proud and excited to receive this award because it validates the commitment, dedication, and hard work of the men and women who work at ICHS to provide the best health care possible to our patients and communities.”


ICHS won in the Health Care Facility category following a competitive nomination process that required presentation of data and discussions about how nominees have excelled in the following areas:


  1. Ensuring access to care for Washington residents.
  2. Increasing customer satisfaction.
  3. Improving the quality of clinical care, including preventive care.
  4. Reducing the costs of services while maintaining quality of care.
  5. Developing creative and innovative ways to deliver services.
  6. Providing leadership in achieving excellence in health care.


ICHS’ nomination drew from its record of going above and beyond to serve its patients and communities, highlighting successes, including receiving high rates of satisfaction ratings from its patients; implementing groundbreaking work to get more people to sign up for affordable health insurance; integrating behavioral health care with primary medical care services; and pursuing unique projects and initiatives, including setting up a Mobile Dental Clinic, and opening clinics at Seattle World School and Asian Counseling and Referral Service, to expand its reach.


For more information about ICHS, please visit:



About ICHS
Founded in 1973, ICHS is a non-profit community health center offering affordable primary medical and dental care, acupuncture, laboratory, pharmacy, behavioral health WIC, and health education services. ICHS’ four full-service medical and dental clinics — located in Seattle’s International District and Holly Park neighborhoods; and in the cities of Bellevue and Shoreline — serve over 20,000 patients each year. As the only community health center in Washington primarily serving Asians and Pacific Islanders, ICHS provides care in over 50 languages and dialects annually. ICHS is committed to improving the health of medically underserved communities by providing affordable and in-language health care. For more information, please visit:


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