News

Covid-19: Updates on ICHS care and services

OPERATING HOURS: In an effort to help control the spread of COVID-19, the ICHS International District Dental Clinic is currently open for emergency care only. The ICHS Holly Park, Bellevue and Shoreline dental clinics will be temporarily closed from 3/28 to 4/25. In compliance with Gov. Jay Inslee’s Stay Home order, ICHS is extending the temporary closure of our vision clinic through 4/27.

The health and wellbeing of our patients, families and communities continue to be our No. 1 priority, even as Covid-19 creates uncertainty and different ways of doing things for all of us. We’re being agile and making changes to how we deliver care to ensure your safe and uninterrupted access to health services when you need them.

If you have symptoms such as coughing, difficulty breathing or a fever, or if you think you were exposed to the COVID-19 virus, do not visit an ICHS clinic. Call (206) 788-3700. ICHS nurses will talk through your symptoms and direct you to the proper care and treatment. ICHS follows Department of Health and CDC testing recommendations and protocols to focus on protecting the most vulnerable individuals, such as people with severe respiratory symptoms or who belong to a high risk group.

Drive-Thru Testing

Remote WIC Services

Telehealth appointments

Facts on COVID-19

The Washington State Department of Health has established a call center to address questions from the public. If you have questions about what is happening in Washington, how the virus is spread, and what to do if you have symptoms, please call 1 (800) 525-0127 and press #.

Here are a few important facts that public health wants to highlight, followed by their translations:

Stay Informed

Information is changing frequently. We recommend regularly checking out King County Department of Public Health’s website: www.kingcounty.gov/COVID or subscribing to the Public Health Insider blog for the most up to date information.

Confronting Racial Bias and Harassment

Viruses don’t discriminate, and neither should we. For those who may or already have confronted bias or harassment, there are resources, including in some cities, ways to report to local law enforcement an incident of bias. Please check online for additional information. We encourage everyone to promote correct information about the coronavirus, its risk and transmission, and the importance of not stigmatizing a group based on background or country of origin.

You can help, please join us

ICHS and community health centers around the nation are facing critical supply shortages, staffing issues and funding challenges. Our work to ensure health care for all is more important now than ever. Please consider a gift to ICHS. Your generosity will help us set up Covid-19 testing sites, make sure local people and families facing hardship can access care, and provide lifesaving resources to protect our patients and clinical teams.
Donate now

Drive-thru Covid-19 testing


We currently offer drive-up appointments to test for Covid-19 at two ICHS locations:

How it works

During your appointment, you will remain in your car. Interpretation will be available if you need language assistance. A health care provider will approach your car window to swab your nose and provide information on how to obtain test results.

Who will be tested?

Drive-thru testing is available by appointment only to all community members. You are not required to be an existing ICHS patient, but you are required to call ahead. Due to limited supply, testing is reserved for those currently experiencing Covid-19 symptoms – which include fever, cough, sore throat and shortness of breath. Once it is determined you should be tested, you will receive an appointment time.

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駕車檢測新冠病(Covid-19)服務

我們在兩個ICHS國際診所提供駕車檢測新冠病(Covid-19)預約服務。

ICHS華埠國際診所門前
週一至週五上午11點至下午3點
僅限預約:206.788.3700

ICHS岸線市國際診所停車場
週一至週五上午11點至下午3點
僅限預約:206.533.2600

檢測如何進行

在您的預約期間,您將在車中接受檢測。如果您需要,可以提供翻譯服務。檢測員將在您的車窗邊從您的鼻子提取檢測物,並告知您如何獲得測試結果的信息。

誰可以接受檢測?

駕車檢測服務接受社區人員的預約。您不需要是國際診所的病人,但需要您提前致電預約。由於測試工具有限,僅對已出現新冠病(Covid-19)症狀的人提供測試,新冠病狀包括發燒,咳嗽,喉嚨痛和呼吸急促。確定您可以接受測試後,您將可以預約時間前來檢測。

Remote WIC services, including food benefits

The ICHS Women, Infant and Children’s Nutrition Program (WIC) and services is now offering nutrition advice and food benefits remotely on a case-by-case basis to help reduce person-to-person transmission of Covid-19. The help, services and support we can provide, include medical nutrition for high-risk patients of all ages and WIC nutrition services for women and children.

  • Phone consults with our medical nutrition team to help with dietary and lifestyle advice or nutrition education
  • Phone consults for pregnant women diagnosed with gestational diabetes through our maternity support services program
  • Phone breastfeeding support and help overcoming breastfeeding challenges from a board-certified lactation consultant

For more information

Call 206.788.3700, x3548 or x3754

 

 

 

ICHS Telehealth visits

Telehealth appointments offer live video with a provider so you can continue to receive primary care while limiting your in-clinic visits and helping reduce person-to-person transmission of Covid-19. You will need internet access and a tablet, smart phone or computer that comes equipped with a camera, microphone and speaker. Telehealth appointments ensure timely care when you have a specific health concern, or you need a screening or wellness exam. If you need language assistance, please let us know when you schedule your appointment.

Make a telehealth appointment

For more information or to make a Telehealth appointment, please call: 206.788.3700

Call 911 for medical emergencies
Telehealth is not for emergencies or potentially life-threatening medical conditions such as chest pain, severe shortness of breath, severe abdominal pain or headache. If you experience these symptoms call 911.

Congressman Adam Smith visits ICHS to hear API community concerns following the Covid-19 epidemic

Group Photo
L-R: Michael Byun, executive director at Asian Counseling & Referral Service, Teresita Batayola, CEO and President at ICHS, Maiko Winkler-Chin, executive director at Seattle Chinatown-International District Preservation and Development Authority, Congressman Adam Smith, Ron Chew, foundation executive director at ICHS, Nigel Lo, CEO at KinOn, and Dr. Asqual Getaneh, ICHS chief medical officer. Photo by Rick Wong.

Congressman Adam Smith (WA-9) visited the International Community Health Services (ICHS) medical-dental clinic in the Chinatown-International District on March 6, to address the impacts Covid-19, also known as the coronavirus, is having on the local Asian Pacific Islander community. The congressman joined Teresita Batayola. ICHS CEO, Dr. Asqual Getaneh, ICHS chief medical officer, and leaders from several neighboring nonprofits, including Maiko Winkler-Chin, executive director at Seattle Chinatown-International District Preservation and Development Authority, Michael Byun, executive director at Asian Counseling & Referral Service, and Nigel Lo, CEO at KinOn.

One of the key topics of discussion was how community health service providers are faring amid the outbreak. ICHS has been proactively working with public health officials in Public Health — Seattle & King County and staff of the County Executive and Seattle Mayor’s office to coordinate its response and to educate the public on personal hygiene and social distancing to decrease the risk of transmission.

“Local and state health workers across Washington are working around the clock to combat the coronavirus outbreak and I thank them for their lifesaving efforts,” said Rep. Smith.

Photo of Meeting
Community members discuss efforts to address Covid-19 with Rep. Adam Smith. Photo by Rick Wong.

Community leaders also discussed concerns regarding the impact on Asian-owned businesses and workers, as well as more vulnerable members of the community, such as the elderly. They reported an increase in anti-Asian bias and xenophobia, and shared suggestions on how the congressman and others in government could offer their support and additional resources.

“It is critical that members of the community follow guidance of health experts and avoid misinformation about coronavirus,” said. Rep. Smith. “Misinformation has led to the stigmatization of those of Asian descent based on fear and xenophobia – this is a danger to the wellbeing of our communities and to public health. We must remain unified and vigilant at this critical time to combat this epidemic and to uphold our resilient and diverse communities. I applaud ICHS, ACRS, Kin On, and other community partners for their dedication to protecting the health and wellbeing of all of our community members.”

“We appreciate Congressman Adam Smith’s longtime support – he is a strong ally as we work to address the challenges of the Covid-19 outbreak together,” said Batayola. “His visit today offered a valuable chance to discuss his impact and how we can work collectively to keep our local community members safe and healthy, and help reduce the misinformed racist stigma against Asian Americans.”

Governor Inslee visits ICHS clinic, urges vigilance against Covid-19

From left: Sharissa Tjok, Outreach & Enrollment Coordinator; Rachel Koh, Chief Operations Officer; Asqual Getaneh, Chief Medical Officer; Gildas Cheung, ICHS Board President; Hermes Shahbazian, Chief Financial Officer; Gov. Jay Inslee; Ron Chew, ICHS Foundation Director; Teresita Batayola, President and CEO.

Governor Jay Inslee visited the International District clinic of International Community Health Services on Tuesday, March 3, to meet with ICHS leadership and held a press conference on the state’s efforts to address the Covid-19 (coronavirus) outbreak.

During the press conference, Governor Inslee and State Health Officer Dr. Kathy Lofy reiterated the importance of being vigilant about washing hands and staying home if you become sick. “We are all in this together,” he said. “We are all potential subjects and we all got to pull together on this issue.”

Inslee’s tour, scheduled before the spread of Covid-19, was originally planned to discuss barriers to health care coverage and the state’s efforts to expand coverage with Cascade Care, the nation’s first public option for health insurance. ICHS CEO Teresita Batayola and her leadership team discussed with Inslee concerns about ICHS patients’ health care access in the wake of federal rules targeting immigrants and refugees.

Sun and Family Fun at the 2020 Lunar New Year 5K

Lunar New Year 5k

Despite a forecast of rain, sunny skies greeted runners and walkers for the fourth annual ICHS Foundation Lunar New Year 5k on February 23. The event raised $30,000 to support health care access for families who couldn’t otherwise afford it, taking place on the Interurban Trail just blocks away from the ICHS Shoreline Medical and Dental Clinic.

Approximately 300 attendees ranged in age from 1 to 88, including one family of participants that included three generations – the parents running and grandparents walking with grandchildren. Highlights included a traditional Chinese Lion Dance performed by the International Lion Dance Team and a lively group warmup led by Toshiko Aramaki, a Shoreline-area exercise instructor.

“It was wonderful to see so many people, of all ages, enjoying themselves for a great cause,” said Ron Chew, ICHS foundation director. “We look forward to building upon this year’s success, so start training for the Lunar New Year 5k in 2021, the Year of the Ox!”

The event would not have been possible without the generous contributions of many volunteers, sponsors and partners from within the community. The City of Shoreline and Aurora Rents were Presenting Sponsors. Race check-in was held in Shoreline City Hall and the Lunar New Year performance and vendors in the courtyard of Aurora Rents.

Volunteers from the Shoreline Fire Department donated time as medical emergency responders, while international education students from Shoreline Community College helped serve as event staff. Local organizations with a presence included the Shoreline/Lake Forest Park chapter of the League of Women Voters, Shoreline Senior Center and Prevail Physical Therapy.

Presenting Sponsors:

  • Aurora Rents
  • City of Shoreline

Platinum Sponsor:

  • Swedish Hospital

Gold Sponsors:

  • Rainier Vehicle and Vessel Licensing, LLC

Silver Sponsors:

  • Amerigroup
  • Community Health Plan of Washington
  • Tai Tung Inc.

Bronze Sponsors:

  • Asian Counseling & Referral Service (ACRS)
  • Aurora Borealis
  • Merchant’s Parking Association
  • Mei-Ling Woo State Farm Agency
  • Seattle Chinatown International District Preservation Development Authority
  • StickerGiant

Shoreline Area Donors:

  • Central Market
  • One Cup Coffee
  • Starbucks on 185th Ave
  • Streetzeria at the Beach

Photos:

View Lunar New New Year 5k Photos on ICHS’s Facebook Page.

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Statement in the wake of the coronavirus

ICHS President and CEO Teresita Batayola speaking on the importance of not discriminating against people in our community wearing masks and furthering stigma at a news conference held at Asian Counseling and Referral Service on Feb. 7. Courtesy King County Public Health.

Immigrant and refugee community leaders and organizations urge everyone to know the facts about the coronavirus, not to stigmatize individuals and families from particular groups, and to speak out against bias and harassment.

After the international news broke about the coronavirus and Washington’s first case confirmed on January 21, immigrant and refugee community leaders and organizations have noticed an alarming increase in bias and harassment against our Asian American communities. We are deeply concerned about the adverse impact and ask everyone to have accurate information about the coronavirus, including what are the appropriate precautions to take to prevent the illness.

Reliable and factual information is available online from our local and state public health officials and from the CDC (Centers for Disease Control and Prevention). Currently, there is no threat of a coronavirus outbreak in Washington state and King County. We are encouraging everyone to practice preventative measures, like those for the common flu or a cold that includes proper handwashing with soap and water and covering your cough or sneeze in your elbow. If you are ill, stay home and seek healthcare.

For those who may or already have confronted bias or harassment, there are resources, including in some cities, ways to report to local law enforcement an incident of bias. Please check online for additional information. We encourage everyone to promote correct information about the coronavirus, its risk and transmission, and the importance of not stigmatizing a group based on background or country of origin.

Asian Pacific Islander Coalition – King County
Asian Pacific Islander Coalition – Snohomish County
Asian Pacific Islander Coalition – Yakima
Asian Counseling and Referral Service
Asian Pacific Directors Coalition
Chinese Information and Service Center
Coalition of Immigrants Refugees and Communities of Color
Eastside Refugee and Immigrant Coalition
India Association of Western Washington
International Community Health Services
Interim CDA
King County Immigrant and Refugee Commission
OneAmerica
Pacific Islander Health Board

We’re improving your patient experience with MyChart


ICHS is pleased to announce that we have changed our electronic health records system to provide you with a better care experience. This new system will make it easier for you to access information and interact with your ICHS care team with a new online patient portal called MyChart®.

Effective immediately, MyChart gives you online access to your health records, from wherever you are. You can view test results, medications and immunizations, allergies and your medical history. You can access and coordinate care among different providers, as well as send and receive messages from your care team.

MyChart replaces the ICHS Patient Portal. If you currently have an ICHS Patient Portal account, you will need to request a new MyChart login and password.

Thank you for allowing us to partner with you for your good health. We look forward to connecting with you soon.