ICHS Solidarity with Black Lives Matter

On June 24, 2020, International Community Health Services (ICHS) released the following statement of solidarity with the Black Lives Matter movement, outlining our 10 demands for police reform and our commitments to fighting systemic racism.


We are outraged and saddened by the murders of George Floyd, Breonna Taylor, Ahmaud Arbery, Tony McDade, and Rayshard Brooks. Their deaths are endemic to the crisis of police brutality and structural racism in this country. We also remember and honor the lives of our Black neighbors and community members who were killed by police here in Washington: Charleena Lyles, Manuel Ellis, Che Taylor, Mi’Chance Dunlap-Gittens and many others.

As public health advocates and as a health center dedicated to serving our communities and promoting health equity for all, we are committed to challenging racism and the system that upholds it. We stand in solidarity with those calling for racial justice, police accountability and criminal justice reform. We stand in solidarity with our Black family members, colleagues, friends and communities to say enough is enough. Black Lives Matter.

ICHS reaffirms its birthright as an organization founded to assure access to quality health care for those who need it. We recommit ourselves to dismantling systemic racism that manifests as health inequities and police violence as well as anti-Blackness in the Asian American and Pacific Islander communities in which we are rooted.


“In recent weeks, the U.S. has seen nationwide protests demanding justice and the end of police killings of Black Americans. These protests have further illuminated the long standing systemic racism that exists in America. But we know that racism is deeply embedded. As a community health center, we see firsthand its impact on the health of our communities. As an organization dedicated to health equity, we commit to challenging racism in our police departments and working with our community partners on bold steps forward.”

– Teresita Batayola
ICHS President and CEO

 

Asqual Getanek, medical director and physician, ICHS International District Clinic

“The COVID-19 pandemic has further exposed the well documented health disparities that stem from systemic racism and the implicit and explicit biases in testing and delivery of care. As health care workers, we embrace justice as one of the four pillars of biomedical ethics – the others being autonomy, non-maleficence and beneficence. We all have a responsibility to look introspectively into our own implicit biases.”

– Dr. Asqual Getaneh
ICHS Chief Medical Officer

We’re here for you

Welcoming new patients during the COVID-19 pandemic and beyond

The pandemic has changed many things, including how we deliver care and services to keep you safe and healthy. We’ve added more ways to connect you to your doctor, dentist or behavioral health provider, as well as to resources like food, housing, low cost insurance and transportation. We’re also delivering prescriptions to your home. What hasn’t changed is our commitment to providing high-quality affordable health care and our welcome to all, regardless of income, insurance or immigration status.

Call us: 206.788.3700

Convenient and easy telehealth visits

ICHS doctors, dentists, behavioral health specialists and Women, Infant and Children’s Nutrition Program (WIC) consultants are all available by telehealth appointment.

Just like in-person visits, our care team can:

Health and safety is our priority

Don’t put off your health. If you need to walk into one of our clinics, we have strict procedures in place to prevent the spread of COVID-19.

  • All patients and visitors are screened for symptoms and have their temperatures checked prior to entering our clinics.
  • Waiting time is cut down to minimize social contact. You will be moved quickly from check-in to exam room.
  • The number of guests is limited and our waiting rooms have been configured to ensure safe physical distancing.
  • All visitors are asked to wear a mask when they arrive. If you do not have a mask, one will be provided. Staff are masked at all times
  • Hand sanitizer is readily available throughout each clinic. Exam rooms are fully sanitized between visits. Common areas and high-touch spots are disinfected multiple times daily.

COVID-19 information and testing

Anyone who has COVID-19 symptoms should get tested right away. Many King County locations provide free COVID-19 testing – regardless of immigration or insurance status. Please call us at (206) 788-3700 for more information on receiving a test at an ICHS clinic.

ICHS is not an emergency medical facility and we are not providing COVID-19 treatment or antibody testing.

We recommend regularly visiting King County Department of Public Health’s website for the most up-to-date public health information.

Serving our community

LH Meal Prep
ICHS Legacy House staff prepare bags of meal donations for seniors living in the Chinatown-International District. ICHS has been partnering with SCIDpda during the COVID19 pandemic in meal deliveries to keep our communities healthy.

At ICHS, our mission to promote health equity extends beyond our clinic walls. From providing meals to vulnerable seniors in the Chinatown-International District to providing in-language health information and addressing the rise in hate crimes and stigma, ICHS is on the front lines caring for our community.

ICHS clinics

Bellevue

Holly Park Medical & Dental Clinic

Holly Park

International District Medical and Dental Clinic

International District

Shoreline

ICHS Foundation raises over $270,000 for patient care during unprecedented times

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The International Community Health Services Foundation raised over $270,000 during the first-ever Bloom Online Fundraiser, surpassing an initial goal of $200,000. Hundreds contributed as the COVID-19 pandemic prompted a virtual fundraising strategy in light of new uncertainties and social distancing.

All donations directly serve over 32,000 ICHS patients across King County to provide discounted and free health services in over 50 languages. The funds will help mitigate the impacts of a pandemic that has taken a financial toll on many families in the region, making vital health services out of reach.

“I want to thank our generous sponsors and donors, whose support for ICHS never wavered amidst the uncertainties that this pandemic brought,” writes Leeching Tran, ICHS Foundation Board president. “When we realized that our in-person luncheon originally scheduled for April 25th could no longer take place, we worried about how it would affect our fundraising efforts. I’m relieved and touched that our supporters came out stronger than ever to continue to give to ICHS.”

ICHS continues to adapt and respond to the changing health needs of the diverse communities it serves, including hosting COVID-19 drive-thru testing sites, rolling out telehealth services and working with community partners to bolster wellness through food and meal programs, at-home visits and other means of support.

 


2020 Sponsors

Teledentistry & emergency dental care

Pain doesn’t wait and we’re here to help if you have concerns or a dental emergency during Gov. Jay Inslee’s order to halt dental services through May 18.

Teledentistry screenings

Teledentistry provides consults with your ICHS provider via phone, smart device or computer. Call us to arrange a teledentistry screening if you have pressing symptoms such as bleeding, facial swelling, abscess, trauma or pain.

We can prescribe medication and provide instructions if it’s an issue that can safely wait. We will schedule a dental appointment as soon as possible if you need more immediate care.

Same-day appointments

The ICHS International District dental clinic is open six days a week for emergency dental care. We offer same-day appointments on a first-come, first-served basis.

For more information

Call: 206.788.3700

International Community Health Services to Receive $100K from Siemens Foundation to Support COVID-19 Response

Seattle-Based Community Health Center is one of 12 Receiving Financial Support from the Non-Profit Organization

The Siemens Foundation today announced it is providing $100,000 to International Community Health Services (ICHS) to respond to the COVID-19 crisis. The community health center is one of 12 receiving financial support from the non-profit organization established by Siemens USA. Aligning with its dedication to social equity, the Siemens Foundation, including funding provided to it by Siemens Healthineers, is committing a total of $1.5 million to support these critical healthcare providers so they can continue serving their communities when they are needed most.

“We are grateful to the Siemens Foundation and its support of ICHS’ essential role in maintaining the health of our communities,” said Teresita Batayola, ICHS CEO. “ICHS is needed now, more than ever and these funds support our viability and strength. This generous gift helps us meet the challenge of ensuring health care for all, regardless of insurance status or ability to pay. It supports ICHS efforts to deliver new remote models of care and bolsters our partnership in state efforts to reduce transmission through increased testing.”

This grant will help ICHS continue to provide services to vulnerable populations amid pandemic-related funding challenges and unanticipated financial burdens. Since its founding in the early 1970s, ICHS has been a primary source of affordable, in-language health care for the region’s diverse residents. Last year, ICHS served over 32,000 patients at its 11 locations, 69 percent of whom were low income and about 7 percent uninsured.

“Community Health Centers are the backbone of health care for low-income and vulnerable communities,” Congressman Adam Smith (D-WA). “The COVID-19 pandemic has significantly strained CHC personnel and resources, who are already underfunded. This generous donation to International Community Health Services will help them to continue their incredible work protecting and improving the health and safety of patients at a time when support for health care providers is desperately needed.”

“International Community Health Services is tirelessly working on the frontlines of the COVID-19 response, ensuring that historically marginalized and vulnerable communities receive the resources and care they need during this pandemic,” said Seattle Mayor Jenny A. Durkan. “I’m heartened to learn that their deep commitment to health and equity continues to be recognized, and grateful for their longstanding investment in the health of wellness of our community.”

ICHS was selected using equity criteria developed by the Siemens Foundation in consultation with the National Association of Community Health Centers, the Minnesota Association of Community Health Centers, and Siemens. The center is free to use the funding as it deems necessary in response to the crisis.

“As the COVID-19 crisis disproportionately threatens lower-income and medically underserved communities, it’s important for us to support the institutions that sustain our social compact,” said David Etzwiler, CEO of the Siemens Foundation. “Community health centers and their staff are on the front lines providing primary care every day and they now play an especially critical role in our medical services infrastructure when emergency services and hospital settings are overwhelmed. Vital services like these are paramount to supporting equity across America.”

The $1.5 million total commitment is funded, in part, by the Siemens Healthineers Fund of the Siemens Foundation, supported by Siemens Healthineers business in the United States.

“It is a critical time to ensure all patients and families are able to access the care they need,” said Dave Pacitti, Siemens Foundation Board of Directors member; President of Siemens Medical Solutions USA, Inc.; and Head of the Americas for Siemens Healthineers. “The nation’s community health centers are a vital safety net for millions of patients, and these investments will help them to continue providing affordable care that strengthens the entire U.S. healthcare system in combatting the pandemic.”

Free Rx delivery

ICHS has temporarily added a free pharmacy home delivery service for your added safety and convenience during the Covid-19 outbreak and the “Stay Home, Stay Healthy” order. Now, there is no need to wait in a pharmacy line or make an extra trip. Your prescriptions* and over-the-counter medications will be delivered, hassle-free within two business days.

New prescriptions

Getting a new prescription? Simply tell your ICHS provider you would like to sign up for home delivery.

Refills and transfers

Just call us to arrange home delivery for your next refill or after transferring your prescription from another pharmacy to ICHS.

For more information

Call your ICHS pharmacy location for help and questions about our Rx home delivery service:

International District Clinic: 206.788.3770
Holly Park Clinic: 206.788.3563
Shoreline Clinic: 206.533.2720

*Prescriptions must meet 340B eligibility. Excepting controlled prescriptions. For ICHS patients within King County.

ICHS Telehealth visits

Now you can see your doctor, dentist or mental health counselor through Telehealth.

A Telehealth visit is just like an in-person visit, but allows you to continue to receive primary and behavioral health care, or a dental consultation, while limiting person-to-person contact. It helps us all do our part to limit community transmission of Covid-19. You can schedule either a telephone visit or a virtual visit.

  • A telephone visit lets you share a conversation with your provider over a phone line.
  • A virtual visit takes place face-to-face through live video with your primary care clinician, dentist or behavioral health provider. A virtual visit requires an internet connection and a computer, tablet or smartphone equipped with a camera, microphone and speaker.

Sometimes, it may be necessary for you to be seen in the clinic. If your care team determines this is the best way to address your care, they will let you know. If you need language assistance, please let us know when you schedule your appointment.

Make a Telehealth Appointment

For more information, please call: 206.788.3700

Call 911 for medical emergencies
Telehealth is not for emergencies or potentially life-threatening medical conditions such as chest pain, severe shortness of breath, severe abdominal pain or headache. If you experience these symptoms call 911.

Join a rat race that makes a difference: Registration now open for ICHS Lunar New Year 5K

 

Banner - Lunar New Year 5kJoin a rat race that promotes good health and makes a difference. International Community Health Services (ICHS) today opened registration for its annual Lunar New Year 5k Walk / Run at: www.ichs.com/5k.

This year’s fundraiser takes place along Shoreline’s Interurban Trail on Feb. 23, 2020 in celebration of the Year of the Rat. All proceeds will support health services for community members who could not otherwise afford them. Festivities will include a traditional lion dance for good fortune and firecrackers to chase away evil spirits in honor of the Lunar New Year, the most important Chinese holiday.

“ICHS Foundation looks forward to a great event that brings the community together in support of local families,” said Ron Chew, ICHS Foundation director.

Registration is $35 with an early bird discount price of $30 until Dec. 31. Attendees under 14 or 65 and older can participate for free. Participants will receive a time chip, bib, Lunar New Year 5k tee-shirt and other special giveaways from ICHS and event vendors. Free parking is available at Shoreline City Hall and ICHS Shoreline Clinic.

For more information or to learn how to become an event volunteer, email: foundation@ichs.com

ICHS announces medical and operations leaders

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On left, Rachel Koh, ICHS chief operating officer and on right, Dr. Asqual Getaneh, ICHS chief medical officer.

 

International Community Health Services (ICHS) announces leadership promotions that reflect an up-and-coming generation of community health leaders from within the organization. Dr. Asqual Getaneh, ICHS medical director, is named chief medical officer in charge of all of ICHS medical care. Rachel Koh, vice president of pharmacy and business development, is the new chief operating officer.

“Dr. Asqual Getaneh and Rachel Koh are strong leaders steeped in community health,” said Teresita Batayola, ICHS president and CEO. “We are excited that their vision, energy and knowledge will help us sustain patient-centered care that meet the needs of the diverse communities we serve.”

Dr. Getaneh has served as ICHS medical director since 2018. Prior to her position with ICHS, she was a medical director at Unity Health Care, the largest community health system in Washington, D.C. An expert in global health and research to improve health equity among minority populations, Dr. Getaneh was previously an associate clinical professor of medicine at Columbia University College of Physicians and Surgeons and practiced internal medicine for more than 20 years for organizations including New York Presbyterian Hospital, MedStar Washington Hospital Center and MedStar Health Research Institute.  

Dr. Getaneh was specifically recruited by Dr. Rayburn Lewis, ICHS chief medical officer, to succeed him. Dr. Lewis will take on a new assignment as medical leader for the ICHS Program of All-Inclusive Care for the Elderly (PACE), a Medicaid/Medicare program to help those who are nursing-home-eligible to age in place with a comprehensive suite of health care, socialization and transportation services.

Since 2018, Koh has overseen the operation of three ICHS pharmacies, including the successful rollout of advanced technology applications and the delivery of services to boost patient access to high quality treatments and medication. Previously, she served as vice president of clinical product strategy for ZeOmega, where she helped develop new product and market strategies. Prior to that, Koh was the associate vice president of pharmacy services for Community Health Plan of Washington. Koh has more than 20 years of pharmaceutical and health care leadership experience.