Information for ICHS Patients

Below is information to help you understand how to fully access ICHS’ affordable, quality health care services. From providing clinics in convenient, neighborhood locations, staff and doctors that speak your language, and a team that is dedicated to coordinating the services you need for the best care possible — we are here to serve as your caring partner. All are welcome at ICHS, regardless of insurance or ability to pay.

My Patient Portal

MyICHS Patient Portal is your online tool to help you take charge of your health care, allowing you to set appointments, request medical records and communicate with your care team.

Patient Rights, Responsibilities and Privacy

ICHS is required by law to maintain the privacy of your health care information, to provide you with a notice of our legal duties and privacy practices, and to follow specific, mandated information practices. You have the right to receive a copy of your health care information, with some limited exceptions. Below are links and information related to your patient rights, privacy and health care information requests.

Medical information requests

Patient Rights and Responsibilities (Click to download in the language of your choice.)

Notice of Privacy Practices (Click to download in the language of your choice.)

Non-Discrimination Notice

ICHS does not discriminate on the basis of race, color, sex, marital status, sexual orientation, political ideology, age, creed, religion, ancestry, gender identity, genetic information, use of service animals, national origin, veteran status, citizenship status, or the presence of any sensory, mental or physical disability, veterans with disabilities and Vietnam era veterans in accordance with federal, state and local laws and regulations.

Advance Directives

Formal Advance Directives are papers written before a serious illness that state your choices for health care (Physician Orders for Life Sustaining Treatment) or name someone to make those choices (Durable Power of Attorney for Health Care), if you become unable to make decisions. Through Advance Directives, you can make legally valid decisions about your future medical care.This booklet provides information about preparing the Physician Orders for Life Sustaining Treatment and a Durable Power of Attorney for Health Care forms.

ENGLISH_ ICHS Advance Directives