ICHS deepens leadership to enhance pharmacy care

Veteran pharmaceutical executive Rachel Koh joins as senior director of pharmacy services

International Community Health Services (ICHS) today announced Rachel Koh has been named senior director of pharmacy services, a newly created leadership position that will drive enhancements to ICHS’s pharmacy capabilities. Koh will be responsible for the administration of ICHS’s retail pharmacy operations, management of medication and vaccines within ICHS clinics, and developing new models of pharmacy care for ICHS’s rapidly expanding senior services programs.

Koh most recently served as the vice president of clinical product strategy for ZeOmega, where she helped develop new product and market strategies. She also led all certification and accreditation efforts. A pharmacist by training, Koh has more than 20 years of pharmaceutical and health care leadership experience.

“ICHS is constantly evolving with the changing needs of our patients, many of whom are low income, immigrants or refugees who face challenges to access to health care and affordable prescription drugs,” said Teresita Batayola, ICHS CEO. “As we add Rachel to the leadership team, we are strengthening our institutional response to the needs of our diverse communities, and to a sizeable local population that is getting older. A strong model of pharmacy care is important as we implement innovative programs of all-inclusive care for the elderly that allow them to ‘age in place’ within familiar and supportive surroundings.”

“I look forward to Rachel’s contributions as ICHS seeks greater efficiency and enhanced capabilities in giving our patients excellent and affordable pharmacy-related care,” said Rayburn Lewis, ICHS chief medical officer. “Her background and experience will be invaluable as we seek greater standardization of pharmacy operations, streamline the delivery of ICHS’s pharmacy services and boost patients’ access to new and emerging drugs and treatments.”

Prior to ZeOmega, Koh was associate vice president of pharmacy for Community Health Plan Washington, where she oversaw administration of pharmacy benefits. She also served in pharmacy leadership roles for organizations including Community Health Plan Washington, Group Health Cooperative and Eckerd Drugs. Koh has a MBA from the University of Washington and a bachelor’s of pharmacy from the University of Kansas.

“I’m excited about joining ICHS and returning to the non-profit sector,” said Koh. “As a first generation immigrant, I feel a strong connection to the ICHS mission and the communities it serves. I look forward to using my knowledge and experience, particularly in advanced technology applications that enhance delivery of health services, to expand the scope of ICHS’s pharmacy care.”

 

 

ICHS celebrates 45th anniversary and honors transforming leaders at 2018 Bloom Gala

International Community Health Services (ICHS) today announced five recipients of the 2018 Bloom Gala Sapphire Leadership Award, to be given at the 2018 Bloom Gala on May 5.

The Sapphire Leadership Award was designated in celebration of ICHS’ 45th anniversary to honor ICHS leaders, both past and present, for transforming ICHS from a small, storefront clinic into a health center providing comprehensive care with medical, dental, behavioral health, pharmaceutical and other health services at eight clinic locations.

“I’m pleased we are recognizing long-standing board members Janyce Ko Fisher and Hiroshi Nakano. We’re equally pleased to honor Dorothy Wong, Dr. Alan Chun and Hermes Shahbazian for their seminal leadership in adding behavioral health and dental services, and acknowledging our communities’ health care needs beyond the Chinatown/International District to open the Holly Park clinic. These steps advanced ICHS beyond its birth origins,” said Teresita Batayola, ICHS CEO. “These leaders offer us inspiration and a reminder to dream and persevere as we face new challenges and as those we serve face new threats to continued access to affordable, high quality health care.”

ICHS Sapphire Leadership Award recipients

Each year, ICHS honors those whose service has improved the lives of ICHS target populations of disadvantaged and underserved residents at the Bloom Gala. This year’s award goes to:

Hiroshi Nakano

Hiroshi has served on the ICHS Board since 1997, often filling key leadership roles. He is a long-time ICHS consumer. He currently serves on the Quality Management Committee and Compliance Committee. He is vice president of value based initiatives for Valley Medical Center and serves as a member of the Washington Health Exchange Board.

Hiroshi has worked in the health care field for the past 30 years. “My greatest accomplishment was helping stabilize the ICHS board during a turbulent time in its evolution, getting alignment on a common mission and building new leadership. We’ve had success, but it has taken 15 years. A lot of non-profits fail at this. A lot of credit goes to the community for rallying to support ICHS at key junctures when we’ve needed them.”

 

Janyce Ko Fisher

Janyce Ko Fisher first joined ICHS in the early 1970s as a volunteer lab technician at the Asian Community Health Clinic on Beacon Hill, the forerunner to ICHS. Recruited to the cause by Dr. Allen Muramoto, an activist and founder honored by the ICHS Foundation in 2017, Janyce has served on the ICHS Board since 1975. She graduated from the University of Washington in 1971 with a medical technologist degree. Janyce has been working as clinical laboratory scientist at Seattle Children’s Hospital since 2001.

Janyce says she continues to be inspired by the ICHS mission of service to the community and providing quality affordable care to underserved populations. “I can’t believe how much ICHS has grown from that small free weekly clinic on Beacon Hill. It’s given me great satisfaction to be part of this.”

 

Dorothy Wong

Dorothy served as ICHS executive director from 1993 to 2005. During her tenure, ICHS helped establish the Community Health Plan of Washington, the first not-for-profit managed care plan in Washington State. Under Dorothy, ICHS grew from a budget of $1.9 million to $15 million and ICHS expanded its services to Holly Park, and the ID clinic found a new home in the International District Village Square. After leaving ICHS, she worked as executive director of Chinese Information and Services Center from 2013 until October 2017.

Dorothy says her proudest moment was getting ICHS into the ID Village Square. “We were in a spacious facility that met health code requirements and we got new furniture and medical equipment. We also added dental services at this site. The momentum from this community effort allowed ICHS to move into major growth mode going forward. We were no longer this raggedy, storefront operation.”

 

Alan Chun, ICHS Physician. Seattle-International DistrictDr. Alan Chun

Dr. Chun is a medical doctor at the ICHS International District Clinic. He has been at ICHS since 1994, serving as medical director for over a decade immediately after his hiring. He is a Honolulu native and a graduate of the University of Hawaii School of Medicine. Dr. Chun, a third-generation Chinese American, says one benefit of working at ICHS has been the opportunity to learn more Cantonese from his patients and to focus on the care of seniors. “During the past two-and-a-half decades at ICHS, I’ve gotten older along with my patients, so we’ve been able to share the challenges of being an older person together.”

 

 

Hermes Shahbazian

Hermes is chief financial officer at ICHS. His work has been pivotal in transforming the organization from a small storefront clinic into a regional health care provider. During his tenure, ICHS has grown from 15 to over 500 employees. Last year, Hermes was honored by the Puget Sound Business Journal as one of the region’s top CFOs.

Hermes says every day at ICHS brings something new. “Every day, month and year, we have a new initiative and project to implement. Since day one it has been like working at a startup company. It is never boring. We are always exploring new locations, additional services, upgrading software and infrastructure and finding new revenue sources. It is extremely satisfying to work in a diverse workplace and serve patients from different cultural and linguistic backgrounds.”

ICHS’ 45-year legacy began with serving elderly residents in Seattle’s Chinatown-International District to become a thriving regional organization with over 500 employees that treated nearly 31,000 patients last year, and provided assistance in over 134,000 visits with health education, outreach & enrollment, eligibility and other services.

2018 Bloom Gala tickets available now

The Bloom Gala brings together approximately 450 supporters to raise money to cover the costs of uncompensated care. Last year, ICHS provided nearly $1.3 million in care to low-income patients who could not afford to pay for services. This year’s Bloom Gala will take place on May 5 at the Sheraton Seattle Hotel, with doors opening at 5:30 p.m. Tickets are available at www.ichs.com/bloom. For more information contact tagoipahm@ichs.com or call (206) 788-3672.

ICHS celebrates Highland Middle School-Based Health Center at open house

From left to right, Sherryl Grey (ICHS school and health services manager), Michael McKee (ICHS health services and community partnership director), Judy Buckmaster (executive director of student services, Bellevue School District), Dr. Ivan Duran (Bellevue School District superintendent), Teresita Batayola (ICHS CEO), My-Linh Thai (Bellevue School District board president), David Downing (YES COO), Katie Klug (Highland Middle School principal)

 

International Community Health Services celebrated the Bellevue School District’s first school-based health center at an open house on April 5, 2018.

ICHS CEO Teresita Batayola was among those on hand to tour the Highland Middle School-Based Health Center, an effort joined by Youth Eastside Services (YES) and the Bellevue School District to provide integrated health care to students within their school with funding from Best Start for Kids and support from King Country.

Read more about the health center here.

 

ICHS receives $25,000 grant as part of KeyBank’s over $1.9 million community impact day

 

ICHS CEO Teresita Batayola and ICHS Foundation Director Ron Chew accept $25,000 KeyBank Community Impact Award on April 3.

 

International Community Health Services (ICHS) received a $25,000 grant from the KeyBank Foundation, as part of its April 3 Community Impact Day that totaled over $1.9 million to almost 20 nonprofits in the greater Seattle area. ICHS will use the funds to provide uncompensated care for target King County minority populations. In 2017, ICHS provided $1,265,435 in uncompensated care. Among nearly 31,000 patients, 41% were at or below the federal poverty level, 81% were people of color and 55% spoke limited English and needed interpretation services.

“We’re honored KeyBank recognizes ICHS’ work and success improving the health and wellness of our diverse communities with this $25,000 grant,” said Teresita Batayola, ICHS CEO. “KeyBank’s award will support ICHS health services for many of the area’s neediest and most vulnerable, including immigrants, refugees, elderly and the young.”

“Our mission is to help our communities thrive,” said KeyBank CEO Beth Mooney, who was in town from KeyBank’s Cleveland headquarters to announce the grants with Carol K. Nelson, pacific regional sales executive and Seattle market president. “Philanthropy is part of KeyBank’s DNA, and we are dedicated to building stronger communities and improving the lives of the people we call neighbors in the places we call home.”

Many of the nonprofit recipients were chosen by local Key Business Impact Networking Groups (KBINGs), employee groups that are a vital part of Key’s diversity and inclusion strategy to help KeyBank attract, engage, develop and retain a diverse workforce and inform Key’s business strategies. Seattle has eight active KBINGs: Key Executive Women’s Network, Young Professionals, Military Inclusion, African American, Asian/ Pacific Islanders, Hispanic/Latino, Champions of People of All Abilities and LGBTQA. The groups were on hand to help distribute the donations.

In the Seattle region, KeyBank actively invests in the communities it serves through philanthropy, volunteerism and board service.

 

Over $30,000 raised at Lunar New Year 5K

Thank you everyone for attending the 3rd Annual Lunar New Year 5K Walk & Run on the Shoreline Interurban Trail hosted by the International Community Health Services Foundation. Together we raised over $30,000 for uncompensated care ensuring that healthcare remains accessible for all. A total of 450 people registered and 340 crossed our finished line, this is a new record for our event and it would not have been successful without supporters like you. Stay tune for next year’s 5K!

Please check out our photos uploaded onto our ICHS Facebook page and view your race/walk time here.


A big thank you to our sponsors for making this event possible
: East West Bank, Coordinated Care, Amerigroup, Community Health Plan of Washington, One Cup Coffee, UnitedHealthcare, Sam’s Club, Uwajimaya, Shoreline Rotary, Overlake Medical Center, PowerCrunch, Viet-Wah, Asian Counseling and Referral Service, CMarr Automotive, Edge, HomeSight, InterimCDA, Marpac Construction, Mei-Ling Woo State Farm Agency, Merchants Parking Association, Molina Healthcare, MudBay, National Association of Community Health Centers, OCA Seattle, SCIDpda, Shoreline Community College, Sound Credit Union, Washington Alarm, and WPI Real Estate Services, Inc. A special thank you to Aurora Rents and City of Shoreline for hosting the event at their location and providing staff and space for the event to happen. 

For questions or comments please email foundation@ichs.com

2018 Bloom Gala tickets on sale now

Tickets are now on sale for International Community Health Services’ (ICHS) 2018 Bloom Gala, to be held at the Sheraton Seattle Hotel on May 5. The funds raised at this annual celebration will support health services for those who cannot afford to pay for them.

This year’s event honors the past as ICHS celebrates its 45th anniversary. Join ICHS friends, partners and supporters for highlights from ICHS’ early days within Seattle’s Asian American community and the Chinatown-International District neighborhood, and its path of growth since.

When people and families are healthy they contribute to creating opportunities that allow all of us to be more productive and give back to others. Please join us — together we can make sure everyone has access to affordable health care. Early bird tickets for $150 each are now on sale on the ICHS website here. Prices go up to $175 after April 13, so order your tickets soon!

For more information about the Bloom Gala, visit www.ichs.com/bloom.

Can’t make it to the event this year? You can still make a difference by making a donation today!

Call for Nominations: ICHS 2018 Bamboo Award for Health

International Community Health Services (ICHS) and the ICHS Foundation today announced that nominations are open for the 2018 Bamboo Award for Health. The award recognizes the outstanding work of people and organizations supporting ICHS and its mission to provide culturally and linguistically appropriate health and wellness services, and promote health equity. These works and achievements may have resulted in:

  • Increased access to health services for ICHS patients, clients and local underserved communities.
  • Improved measurable health outcomes for ICHS patients, clients and local underserved communities.
  • Increased resources that allow ICHS to serve or expand its patient and client populations.

Nominations will be accepted until March 11, via the 2018 Bamboo Award Nomination Form or the Google form here. The 2018 Bamboo Awards for Health will be presented at the ICHS Bloom Gala on May 5.

2017 Bamboo Award winners: Dr. Allen Muramoto and Country Doctor Community Health Centers

 

2018 Bloom Gala

More information about the ICHS Bloom Gala, which raises funds to support uncompensated health care, can be found here.

Invitation to share a favorite ICHS story or memory

This year’s Bamboo Award recipients will be honored as ICHS celebrates its 45th anniversary and origins within Seattle’s Asian American community. Founded in 1973, ICHS got its start providing in-language health care for mainly elderly Chinese and Filipino patients living in single room occupancy hotels in Seattle’s Chinatown-International District. Volunteer doctors, interpreters and mental health staff operated the clinic and it was one of the nation’s first to focus on the health care needs of a diverse Asian American population.

As ICHS preserves the past and helps uncover the narrative of Seattle’s diverse communities for its 45th celebration, local community members are invited to share their stories, photos and memories by contacting: foundation@ichs.com.

ICHS ranked Washington’s No. 1 community health center

The Washington Health Alliance’s Community Checkup recently ranked International Community Health Services (ICHS) among the state’s top performers for excellence in care for Medicaid-insured patients. In 2016, 59% of ICHS patients were insured under Medicaid, the federal government health insurance program for low income individuals.

ICHS was compared to other community health clinics, medical groups and hospitals across Washington on measures including monitoring and screenings for conditions such as high blood pressure, breast cancer and diabetes, and the number of patients who take required medications.

“These results reflect what we already know – that ICHS and community health centers across the state deliver tremendous value to patients and society,” said Teresita Batayola, ICHS CEO. “Our patients, many of whom are among the most vulnerable and underserved, are low income, immigrant and minority community members. Yet, they are healthier and more productive because they receive affordable care that is high quality, effective and proven. ICHS is proud to be ranked highly as helping the state raise standards for the prevention, diagnosis and treatment of illnesses, as well as for counseling and health education.”

ICHS clinics in Seattle, Shoreline and Bellevue were rated on 22 measures for Medicaid insured, performing “average” or “better than average” on 21 when compared to other report participants. Among the areas where ICHS demonstrated excellence in treating Medicaid patients was in the effective treatment of heart disease; diabetes; and colon, cervical and breast cancer screenings.

The results of the Community Checkup, now in its eleventh year, reflect the care provided to approximately four million patients in Washington and is based on more than 100 measures of health care quality, using data supplied by more than 25 entities including health plans, self-insured employers and union trusts, and state agencies. To view the most recent Community Checkup, visit here.

Registration now open: Run, walk or howl into the Year of the Dog with ICHS Lunar 5K in Shoreline

Local runners and walkers of both the four- and two-legged variety are invited to get with their pack to bring in the Lunar New Year in an effort to help local families who cannot afford medical care. International Community Health Services’ (ICHS) will be holding its 3rd annual Lunar New Year 5K walk and run fundraiser, on Sunday, Feb. 25, in Shoreline.

Online registration for humans is now open at: www.ichs.com/5k, while on-leash canines are welcome to join for free. The event commemorates the lunar calendar Year of the Dog in 2018, inviting participants to roam the environs of Shoreline’s Interurban Trail while doing good.

Each year, ICHS organizes the 5K to raise money to support uncompensated patient care and provides almost $1 million to the Puget Sound region’s most vulnerable communities — about 90% are persons of color and about 55% have limited English speaking skills and need interpretation help.

“Facing challenges in federal funding, ICHS rely on events such as the 5K Walk and Run to serve the needs of our community,” said Ron Chew, ICHS Foundation executive director.

About the event:

  • WHAT: International Community Health Services’ Lunar New Year 5K walk and run fundraising event will support uncompensated health care for families throughout the region. Participants will receive a time chip, bib, t-shirt and promotional giveaways from vendors. The first 250 participants that check-in will also receive an ICHS fanny pack
  • WHERE: The walk and run route will start at City of Shoreline City Hall – 7500 Midvale Ave N, Shoreline, WA 98133
  • COST: Prices ranges from $10-$40 based on age and increases by $5 per month
  • HOW: Online registration is open now until 24 hours before the race
  • Questions? Please contact: foundation@ichs.com

Lunar New Year 5K sponsors include: East West Bank, Coordinated Care, Amerigroup, Aurora Rents, Community Health Plan of Washington, One Cup Coffee, Shoreline Rotary, Sam’s Club, Uwajimaya, Miller Hayashi Architects, City of Shoreline, HomeSight, Mei-Ling Woo State Farm Agency, Merchants Parking Association, Molina Healthcare, SCIDpda, Shoreline Community College, Viet-Wah Group, Recology, and WPI Real Estate Services.