City of Seattle joins AiPACE to help elders age in place

AiPACE team with Mayor Durkan
(From left) Mika Kurose Rothmann, Senior Deputy Mayor Michael Fong, Tagoipah Mathno, Ruthann Kurose, Seattle Mayor Jenny A. Durkan, Ron Chew, Heidi Wong

The Seattle City Council approved $1 million to construct a new senior care facility on North Beacon Hill. This is a major milestone adding to the $4.5 million state appropriations towards the $20 million goal for Aging in PACE Washington (AiPACE), a joint partnership between International Community Health Services (ICHS) and Kin On Health Care Center (Kin On).

A successful campaign will result in a 25,000-square-foot senior care facility built on the vacant north parking lot of the Pacific Medical Center as part of a larger development to include 262 units of affordable housing and an early childhood center.

“We’re grateful that the city has come on board in helping seniors age with dignity in their community,” said Paul Mar, AiPACE capital campaign co-chair. “Having the option to age at home is something we want for every senior, myself included!”

AiPACE will provide integrated health care to allow seniors to “age in place” while delaying or preventing the need for institutional care. Participants and their caregivers receive easy access to preventive, primary, long-term care, and support services. Studies have shown that participants in this care model report being happier, healthier and more independent than their counterparts in nursing homes.

“As our city continues to address the challenge of affordability, it’s crucial that we make investments that allow our senior neighbors to remain in the communities they’ve known,” said Seattle Mayor Jenny A. Durkan. “Our elders enhance the vibrancy of our community and help to impart the deep cultural knowledge of our neighborhoods and region. I’m delighted that we can support this vital program.”

The $1 million city award towards creating home and community-based senior services is especially timely as our region faces a crisis in elder care. The latest statistics show that over 19 nursing homes in Washington have either closed or announced closure within the last three years.

“With partnership from public and private funders, AiPACE aims to lead the way in revitalizing elder care for our region and beyond,” commented Martha Choe, AiPACE capital campaign co-chair.

For more information about AiPACE, please contact Heidi Wong at 206.788.3585 or heidiw@aipace.org.

Free Rx delivery

ICHS has temporarily added a free pharmacy home delivery service for your added safety and convenience during the Covid-19 outbreak and the “Stay Home, Stay Healthy” order. Now, there is no need to wait in a pharmacy line or make an extra trip. Your prescriptions* and over-the-counter medications will be delivered, hassle-free within two business days.

New prescriptions

Getting a new prescription? Simply tell your ICHS provider you would like to sign up for home delivery.

Refills and transfers

Just call us to arrange home delivery for your next refill or after transferring your prescription from another pharmacy to ICHS.

For more information

Call your ICHS pharmacy location for help and questions about our Rx home delivery service:

International District Clinic: 206.788.3770
Holly Park Clinic: 206.788.3563
Shoreline Clinic: 206.533.2720

*Prescriptions must meet 340B eligibility. Excepting controlled prescriptions. For ICHS patients within King County.

Drive-thru Covid-19 testing


We currently offer drive-up appointments to test for Covid-19 at two ICHS locations:

How it works

During your appointment, you will remain in your car. Interpretation will be available if you need language assistance. A health care provider will approach your car window to swab your nose and provide information on how to obtain test results.

Who will be tested?

Drive-thru testing is available by appointment only to all community members. You are not required to be an existing ICHS patient, but you are required to call ahead. Due to limited supply, testing is reserved for those currently experiencing Covid-19 symptoms – which include fever, cough, sore throat and shortness of breath. Once it is determined you should be tested, you will receive an appointment time.

______________

駕車檢測新冠病(Covid-19)服務

我們在兩個ICHS國際診所提供駕車檢測新冠病(Covid-19)預約服務。

ICHS華埠國際診所門前
星期一,星期三,星期五, 上午10點至下午2點
僅限預約:206.788.3700

ICHS岸線市國際診所停車場
週一至週五上午11點至下午3點
僅限預約:206.533.2600

檢測如何進行

在您的預約期間,您將在車中接受檢測。如果您需要,可以提供翻譯服務。檢測員將在您的車窗邊從您的鼻子提取檢測物,並告知您如何獲得測試結果的信息。

誰可以接受檢測?

駕車檢測服務接受社區人員的預約。您不需要是國際診所的病人,但需要您提前致電預約。由於測試工具有限,僅對已出現新冠病(Covid-19)症狀的人提供測試,新冠病狀包括發燒,咳嗽,喉嚨痛和呼吸急促。確定您可以接受測試後,您將可以預約時間前來檢測。

ICHS Telehealth visits

Telehealth appointments offer live video with a provider so you can continue to receive primary care while limiting your in-clinic visits and helping reduce person-to-person transmission of Covid-19. You will need internet access and a tablet, smart phone or computer that comes equipped with a camera, microphone and speaker. Telehealth appointments ensure timely care when you have a specific health concern, or you need a screening or wellness exam. If you need language assistance, please let us know when you schedule your appointment.

Make a telehealth appointment

For more information or to make a Telehealth appointment, please call: 206.788.3700

Call 911 for medical emergencies
Telehealth is not for emergencies or potentially life-threatening medical conditions such as chest pain, severe shortness of breath, severe abdominal pain or headache. If you experience these symptoms call 911.

Congressman Adam Smith visits ICHS to hear API community concerns following the Covid-19 epidemic

Group Photo
L-R: Michael Byun, executive director at Asian Counseling & Referral Service, Teresita Batayola, CEO and President at ICHS, Maiko Winkler-Chin, executive director at Seattle Chinatown-International District Preservation and Development Authority, Congressman Adam Smith, Ron Chew, foundation executive director at ICHS, Nigel Lo, CEO at KinOn, and Dr. Asqual Getaneh, ICHS chief medical officer. Photo by Rick Wong.

Congressman Adam Smith (WA-9) visited the International Community Health Services (ICHS) medical-dental clinic in the Chinatown-International District on March 6, to address the impacts Covid-19, also known as the coronavirus, is having on the local Asian Pacific Islander community. The congressman joined Teresita Batayola. ICHS CEO, Dr. Asqual Getaneh, ICHS chief medical officer, and leaders from several neighboring nonprofits, including Maiko Winkler-Chin, executive director at Seattle Chinatown-International District Preservation and Development Authority, Michael Byun, executive director at Asian Counseling & Referral Service, and Nigel Lo, CEO at KinOn.

One of the key topics of discussion was how community health service providers are faring amid the outbreak. ICHS has been proactively working with public health officials in Public Health — Seattle & King County and staff of the County Executive and Seattle Mayor’s office to coordinate its response and to educate the public on personal hygiene and social distancing to decrease the risk of transmission.

“Local and state health workers across Washington are working around the clock to combat the coronavirus outbreak and I thank them for their lifesaving efforts,” said Rep. Smith.

Photo of Meeting
Community members discuss efforts to address Covid-19 with Rep. Adam Smith. Photo by Rick Wong.

Community leaders also discussed concerns regarding the impact on Asian-owned businesses and workers, as well as more vulnerable members of the community, such as the elderly. They reported an increase in anti-Asian bias and xenophobia, and shared suggestions on how the congressman and others in government could offer their support and additional resources.

“It is critical that members of the community follow guidance of health experts and avoid misinformation about coronavirus,” said. Rep. Smith. “Misinformation has led to the stigmatization of those of Asian descent based on fear and xenophobia – this is a danger to the wellbeing of our communities and to public health. We must remain unified and vigilant at this critical time to combat this epidemic and to uphold our resilient and diverse communities. I applaud ICHS, ACRS, Kin On, and other community partners for their dedication to protecting the health and wellbeing of all of our community members.”

“We appreciate Congressman Adam Smith’s longtime support – he is a strong ally as we work to address the challenges of the Covid-19 outbreak together,” said Batayola. “His visit today offered a valuable chance to discuss his impact and how we can work collectively to keep our local community members safe and healthy, and help reduce the misinformed racist stigma against Asian Americans.”

Governor Inslee visits ICHS clinic, urges vigilance against Covid-19

From left: Sharissa Tjok, Outreach & Enrollment Coordinator; Rachel Koh, Chief Operations Officer; Asqual Getaneh, Chief Medical Officer; Gildas Cheung, ICHS Board President; Hermes Shahbazian, Chief Financial Officer; Gov. Jay Inslee; Ron Chew, ICHS Foundation Director; Teresita Batayola, President and CEO.

Governor Jay Inslee visited the International District clinic of International Community Health Services on Tuesday, March 3, to meet with ICHS leadership and held a press conference on the state’s efforts to address the Covid-19 (coronavirus) outbreak.

During the press conference, Governor Inslee and State Health Officer Dr. Kathy Lofy reiterated the importance of being vigilant about washing hands and staying home if you become sick. “We are all in this together,” he said. “We are all potential subjects and we all got to pull together on this issue.”

Inslee’s tour, scheduled before the spread of Covid-19, was originally planned to discuss barriers to health care coverage and the state’s efforts to expand coverage with Cascade Care, the nation’s first public option for health insurance. ICHS CEO Teresita Batayola and her leadership team discussed with Inslee concerns about ICHS patients’ health care access in the wake of federal rules targeting immigrants and refugees.

Statement in the wake of the coronavirus

ICHS President and CEO Teresita Batayola speaking on the importance of not discriminating against people in our community wearing masks and furthering stigma at a news conference held at Asian Counseling and Referral Service on Feb. 7. Courtesy King County Public Health.

Immigrant and refugee community leaders and organizations urge everyone to know the facts about the coronavirus, not to stigmatize individuals and families from particular groups, and to speak out against bias and harassment.

After the international news broke about the coronavirus and Washington’s first case confirmed on January 21, immigrant and refugee community leaders and organizations have noticed an alarming increase in bias and harassment against our Asian American communities. We are deeply concerned about the adverse impact and ask everyone to have accurate information about the coronavirus, including what are the appropriate precautions to take to prevent the illness.

Reliable and factual information is available online from our local and state public health officials and from the CDC (Centers for Disease Control and Prevention). Currently, there is no threat of a coronavirus outbreak in Washington state and King County. We are encouraging everyone to practice preventative measures, like those for the common flu or a cold that includes proper handwashing with soap and water and covering your cough or sneeze in your elbow. If you are ill, stay home and seek healthcare.

For those who may or already have confronted bias or harassment, there are resources, including in some cities, ways to report to local law enforcement an incident of bias. Please check online for additional information. We encourage everyone to promote correct information about the coronavirus, its risk and transmission, and the importance of not stigmatizing a group based on background or country of origin.

Asian Pacific Islander Coalition – King County
Asian Pacific Islander Coalition – Snohomish County
Asian Pacific Islander Coalition – Yakima
Asian Counseling and Referral Service
Asian Pacific Directors Coalition
Chinese Information and Service Center
Coalition of Immigrants Refugees and Communities of Color
Eastside Refugee and Immigrant Coalition
India Association of Western Washington
International Community Health Services
Interim CDA
King County Immigrant and Refugee Commission
OneAmerica
Pacific Islander Health Board

We’re improving your patient experience with MyChart


ICHS is pleased to announce that we have changed our electronic health records system to provide you with a better care experience. This new system will make it easier for you to access information and interact with your ICHS care team with a new online patient portal called MyChart®.

Effective immediately, MyChart gives you online access to your health records, from wherever you are. You can view test results, medications and immunizations, allergies and your medical history. You can access and coordinate care among different providers, as well as send and receive messages from your care team.

MyChart replaces the ICHS Patient Portal. If you currently have an ICHS Patient Portal account, you will need to request a new MyChart login and password.

Thank you for allowing us to partner with you for your good health. We look forward to connecting with you soon.

Historical exhibit at ICHS International District Clinic chronicles a disappearing neighborhood

From left: Kia Truong, Ron Chew, Jenifer Chao.

A permanent historical exhibit opened today in the lobby of the International Community Health Services (ICHS) flagship clinic. The collection of early documents, photos and artifacts memorializes a rapidly-disappearing Chinatown-International District, as it tells the story of the health center.

The exhibit was made possible by a $80,000 grant from Historic South Downtown and traces the growth of ICHS through its 46-year-long history.

“We were thrilled to receive such a rich repository of photos and memories from the community,” said Debbie Louie, ICHS marketing coordinator and exhibit curator.

ICHS’s history is deeply rooted within Seattle’s Chinatown-International District. Early founders and community activists, like Sister Heide Parreño, Bruce Miyahara and Bob Santos, sought to provide affordable health care for the neighborhood’s residents, most of whom were low-income first-generation Chinese, Japanese and Filipino immigrants.

“Those early residents are all gone now,” said Ron Chew, ICHS Foundation director. “We continue to honor their spirit and what they meant to the founding of our institution.”

ICHS remains a welcoming place as its patients’ needs have evolved along with burgeoning growth in King County and new immigrant and refugee arrivals. A new generation of activists and health care professionals have assumed the mantle of leadership and advocacy for affordable health care and the rights of immigrants.

Many ICHS staff members, like employee Kia Truong, patient services supervisor at the International District clinic, are first-generation immigrants themselves with a strong connection to the health center’s founding mission. Their personal experiences are also captured in the exhibit.

“I first came to the ID Clinic with my parents, after we had left a refugee camp in Vietnam for the U.S.,” said Truong, who has worked for ICHS for 22 years. “I immediately felt it was a warm place to work and to contribute to the community by helping other new immigrants.”

Yvone Ung immigrated to the U.S. from Cambodia after her family was caught in the brutality of the Khmer Rouge. Fluent in five languages, she started working for ICHS 20 years ago as an interpreter. She said speaking patients’ same language helps puts them at ease and results in better health care. “I love my job, I love ICHS” she said.

Today, ICHS serves 32,000 patients at its 11 clinic locations in Seattle, Bellevue and Shoreline. It is the largest non-profit health care organization serving Asian Pacific Islanders in Washington State. It provides interpretation in 50 different languages, making it one of the most diverse community clinics in the nation.

“We invite everyone to stop by our International District clinic to learn more about the history of ICHS and our commitment to health care for all,” said Teresita Batayola, ICHS CEO.

The historical exhibit at the ICHS International District Clinic expands on a historical display that opened in August 2018 at the Shoreline Clinic. Similar displays are planned for the ICHS Holly Park and Bellevue clinics in 2020 and 2021.

Read more about ICHS’s history inA Documentary History, a 35-year narrative view of the people and ideals behind ICHS’s work to serve Seattle’s communities written by ICHS Foundation Director Ron Chew.